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communication

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Never Split the Difference: Negotiating As If Your LIfe Depended On It
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A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home. ** A Wall Street Journal Bestseller ** After a stint policing the rough streets of Kansas City, Missouri,…
Getting To Yes: Negotiating Agreement Without Giving In
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The key text on problem-solving negotiation-updated and revised Getting to Yes has helped millions of people learn a better way to negotiate. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a group…
Surrounded by Idiots: The Four Types of Human Behavior and How to Effectively Communicate with Each…
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Do you ever think you're the only one making any sense? Or tried to reason with your partner with disastrous results? Do long, rambling answers drive you crazy? Or does your colleague's abrasive manner rub you the wrong way? You are not alone. After a…
Coaching A To Z: The Extraordinary Use Of Ordinary Words
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Made to Stick: Why Some Ideas Survive and Others Die
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NEW YORK TIMES BESTSELLER • The instant classic about why some ideas thrive, why others die, and how to improve your idea’s chances—essential reading in the “fake news” era.   Mark Twain once observed, “A lie can…
Making Numbers Count: The Art And Science Of Communicating Numbers
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The Fine Art of Small Talk: How to Start a Conversation, Keep It Going, Build Networking Skills…
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Nationally recognized communication expert Debra Fine reveals the techniques and strategies anyone can use to make small talk--in any situation. Do you spend an abnormal amount of time hiding out in the bathroom or hanging out at the buffet table at social…
Surrounded by Bad Bosses (And Lazy Employees): How to Stop Struggling, Start Succeeding, and Deal…
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Essentials Of Business Communication
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With an emphasis on written and oral communication skills in our technologically enhanced workplace, the ninth Canadian edition of Essentials of Business Communication is designed to help students gain confidence in their communication skills, better preparing…
The Elevated Communicator: How to Master Your Style and Strengthen Well-Being at Work
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