Conquering Complexity in Your Business: How Wal-Mart, Toyota, and Other Top Companies Are Breaking…

Hardcover | July 12, 2004

byGeorge, Michael, Stephen A. Wilson

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Conquering the complexity in products and services can generate larger contributions to profits and growth than nearly any other business strategy

Here's a guarantee: Somewhere in your business, there is too much complexity. You may also be losing out by having too little complexity where it counts - in the products, services and options you offer to customers. Either way, the impact of complexity is enormous in terms of lost profit and missed growth opportunities.

Conquering Complexity in Your Business shows how to break through the ceiling on profits and growth by implementing the three rules for conquering complexity:

  • Eliminating complexity that customers will not pay for
  • Exploiting the complexity that customers will pay for
  • Minimizing the costs of the complexity you offer

    You'll find methods and tools you need to:

  • Identify the offering and process complexity in your business
  • Quantify the impact of that complexity
  • Decide which complexity you want to keep and which to eliminate
  • Select specific approaches to eliminate different kinds of complexity

    This knowledge will significantly improve your ability to grow profit, revenue, and shareholder value.

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    From the Publisher

    Conquering the complexity in products and services can generate larger contributions to profits and growth than nearly any other business strategy Here's a guarantee: Somewhere in your business, there is too much complexity. You may also be losing out by having too little complexity where it counts - in the products, services and opti...

    From the Jacket

    "The winners and losers in the next decade...may well be separated by a single factor: those that conquer complexity and those that do not."- Michael L. George and Stephen A. WilsonHere's a guarantee: Somewhere in your business, there is too much complexity. It erodes profitability, impedes productivity, confuses customers, and adds no...

    Michael George (Dallas, TX) is the author of Lean Six Sigma and Lean Six Sigma for Services . He is founder and CEO of George Group, a consulting company that delivers rapid and sustained improvements in shareholder value through unique methodologies. George Group is the global leader in Lean Six Sigma. Stephen Wilson (Dallas, TX) ...

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    Format:HardcoverDimensions:336 pages, 9.1 × 6.3 × 1.25 inPublished:July 12, 2004Publisher:McGraw-Hill EducationLanguage:English

    The following ISBNs are associated with this title:

    ISBN - 10:0071435085

    ISBN - 13:9780071435086

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