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Audio Book (CD)

|This title releases July 25, 2017

$26.70 online

$30.00

save 11%

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Eighty percent of companies say they deliver outstanding customer service, but only 8 percent of their customers agree. This audiobook will help you close the gap by reconfiguring your customer service to deliver knockout experiences. The near-universal adoption…

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Persuasion Series Book #2 Do you want to know exactly how to get the upper hand in conversations, debates, and negotiations? Do you desire the ability to persuade individuals as well as audiences? Persuasion often gets a bad rap; naysayers call it a manipulative…

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¿Alguna vez se preguntó qué lo lleva a pagar tres veces más por un producto que tiene las mismas prestaciones que otro que se encuentra a sólo veinte centímetros de distancia? ¿Cuánto vale su marca? ¿Conoce realmente qué es lo que motiva a sus clientes? ¿Cuándo…
Kobo ebook | Italian

|July 1, 2017

$4.99

Available for download

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Chi sono i Capitani del Capitalismo? Sono quelli che, con quello che fanno, generano ricchezza per tutti! Bene, a dieci anni dall'inizio della crisi economica, chi comanda? Vediamo, non i produttori che con la crisi vedono svalutate le loro merci, non gli…