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indigoBooksKatharine C. Giovanni


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In this definitive and popular guide, now in its fourth edition, industry expert Katharine Giovanni covers the basics of starting a new concierge, lifestyle management, errand service, or personal assistant company, from creating a business plan to handling the…read more

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In this definitive and popular guide, now in its fourth edition, industry expert Katharine Giovanni covers the basics of starting a new concierge, lifestyle management, errand service, or personal assistant company, from creating a business plan to handling the…read more

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This book is for those that would like to live in joy and peace, are facing a banana peel field (illness, loss of a loved one, money problems, or a failing relationship), are serious about changing their life, or need to figure out how to be positive instead of…read more

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Whether for a business owner or an employee, this guide will show how to offer concierge-level customer service that will provide an edge in today’s competitive business world. From interviews with top concierges to helping review nonverbal cues and…read more

Available for download

Not available in stores

Whether for a business owner or an employee, this guide will show how to offer concierge-level customer service that will provide an edge in today’s competitive business world. From interviews with top concierges to helping review nonverbal cues and body…read more

In stock online

Not available in stores

This book is for those that would like to live in joy and peace, are facing a banana peel field (illness, loss of a loved one, money problems, or a failing relationship), are serious about changing their life, or need to figure out how to be positive instead of…read more