We found 105 results
indigoBooksKen Blanchard

showing 1 - 12 of 105 Results

In stock online

Available in stores

Your competitive edge in today's business environment is all about the power of loyalty. So if you want to succeed, it's time to think outside the box of traditional customer service. The Simple Truths of Service is an inspiring true story about Johnny, a very…
Hardcover

$29.99

$24.59 online

save 18%

In stock online

Available in stores

"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a…
Paperback

$17.50

$15.44 online

save 11%

In stock online

Available in stores

When a person goes to the boss with a problem and the boss agrees to do something about it, the monkey is off his back and onto the boss's. How can managers avoid these leaping monkeys? Here is priceless advice from three famous experts: how managers can meet…

In stock online

Available in stores

This updated edition of management guru Ken Blanchard’s classic work Leadership and the One Minute Manager ® teaches leaders the world renowned method of developing self-reliance in those they manage: Situational Leadership® II. From Leadership…
Hardcover

$30.95

$23.57 online

save 23%

In stock online

Available in stores

Take Care of Your Customers--or Someone Else Will! Legendary Service Great customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be average, at best. Successful companies make the connection between…

Gung Ho!

by Ken Blanchard

|October 8, 1997

Hardcover

$29.99

$21.47 online

save 28%

In stock online

Available in stores

Ken Blanchard and Sheldon Bowles, co-authors of the New York Times business bestseller Raving Fans, are back with Gung Ho! Here is an invaluable management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace.…

In stock online

Available in stores

New York Times bestselling author and leadership expert Ken Blanchard’s popular TrustWorks! training program is now available in book form! Trust Works! : Four Keys to Building Lasting Relationships is an insightful guide designed to help people navigate…
Hardcover

$32.95

$24.60 online

save 25%

In stock online

Available in stores

The Secret introduced people around the world to a profound yet seemingly contradictory concept: to lead is to serve. With that as the foundation, Great Leaders Grow takes the next step, showing leaders and aspiring leaders how to keep growing their leadership…

In stock online

Not available in stores

In the tradition of the bestselling book The One Minute Manager®, authors Ken Blanchard and S. Truett Cathy, entrepreneur and founder of Chic-fil-A® restaurants, present The Generosity FactorT-a parable that demonstrates the virtues of generosity. It's the story…
Paperback

$21.00

$20.97 online

In stock online

Available in stores

"The more I read the Bible, the more evident it becomes that everything I have ever taught or written about effective leadership over the past 25 years, Jesus did to perfection. He is simply the greatest leadership role model of all time." -Ken Blanchard…

In stock online

Not available in stores

And Dignity for All is about leading with values, leading by example, and - in so doing - unleashing the astonishing commitment and innovation that are buried within your organization right now. Discover how Jim Despain and his colleagues used values-based…

In stock online

Not available in stores