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indigoBooksMichael M. Coltman


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In this text, a leading hospitality educator and industry consultant gives readers the means to ensure customer satisfaction and produce acceptable profit margins. Two new chapters review different methods of cost control strategy and operations, including…

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Chapter 1 Introduction: A Trip Through Time Chapter 2 Travel Patterns and Trends Chapter 3 Leisure Time and Tourism Chapter 4 Travel Motivators and Destination Life Cycles Chapter 5 Attractions Chapter 6 Governments and Tourism Chapter 7 Tourist Statistics…
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Financial Control for Your Hotel gives hotel general managers and finance executives a clear understanding of the techniques of cost control essential to the success of a motel or small hotel. This easy-to-use guide expands readers' understanding of everything…

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