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indigoBooksPaul R. Timm

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The Basics: Speech Communication: Speech Communication

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The Basics of Speech Communication targets effective oral communication skills used in day-to-day living. Short, concise content delivers a thorough approach with clear-cut examples and exercises to reinforce learning. Use of current technology including the…
Customer Service: Career Success Through Customer Loyalty
Paperback

|April 5, 2013

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Customer Service: Career Success through Customer Loyalty , 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link…
Straight Talk: Written Communication for Career Success
Kobo ebook

|April 13, 2011

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Straight Talk: Written Communication for Career Success is a fresh new approach that gives tools needed to communicate with confidence. This text provides a thorough overview and hands-on practice in the written communication skills essential for life and work…
Straight Talk: Oral Communication for Career Success
Kobo ebook

|January 5, 2011

$56.49 online

$70.54

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Straight Talk: Oral Communication for Career Success has a fresh new approach that gives tools needed to communicate with confidence. This text provides a thorough overview and hands-on practice in the speech communication skills essential for life and work…
Building Customer and Employee Allegiance

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Building allegiance pays huge dividends that go right to your bottom line: profitability and personal achievement. Applying the ideas in this book will make you and your organization more successful. Bold talk, you may say. But I can back it up. This brief e-book…