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indigoBooksPaul R. Timm


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Customer Service: Career Success through Customer Loyalty , 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link…

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The Basics of Speech Communication targets effective oral communication skills used in day-to-day living. Short, concise content delivers a thorough approach with clear-cut examples and exercises to reinforce learning. Use of current technology including the…

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Straight Talk: Oral Communication for Career Success has a fresh new approach that gives tools needed to communicate with confidence. This text provides a thorough overview and hands-on practice in the speech communication skills essential for life and work…

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Make a dramatic change in personal productivity, accomplishments, and life satisfaction. This logical, five-step approach guides you to take charge of your successes. Master time and task management, improve personal productivity and balance.

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Straight Talk: Written Communication for Career Success is a fresh new approach that gives tools needed to communicate with confidence. This text provides a thorough overview and hands-on practice in the written communication skills essential for life and work…

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Building allegiance pays huge dividends that go right to your bottom line: profitability and personal achievement. Applying the ideas in this book will make you and your organization more successful. Bold talk, you may say. But I can back it up. This brief e-book…