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The Gift Of Nature: Inspiring Hope And Resilience
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The darkest disasters in both Mother Nature and human nature have occurred since the dawn of time, and now it seems that the "natural disaster of the century" occurs almost every year. Thankfully, few of us will ever face a tragedy that strikes with the strength…
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Good Service Is Good Business

Good Service Is Good Business

by Catherine DeVrye

Paperback

|August 1, 2001

$23.95

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Published originally in Australia, & now available in a revised international edition filled with simple-to-implement ideas that readers can put into practice right away to give their profits & reputation a boost.
Hope as my Compass: a memoir

Hope as my Compass: a memoir

by Catherine DeVrye

Kobo ebook

|March 15, 2014

$11.09

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‘Hope as My Compass’ is a best-selling memoir set in Canada and Australia...a stranger than fiction, true life story nominated for the National Biography Prize- first published by Random House Australia as ‘Who Says I Can’t’ and then McArthur Press in Canada as…
Hot Lemon and Honey...Reflections for Success in Times of Change
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'Information in this book can lead you on the road to success.' So said the late Sir Edmund Hillary, first man to conquer Everest. This book is for you if: -You want to reach your personal summit of success; however you define it in your own heart -You sometimes…
Paperclips Don't Grow On Trees

Paperclips Don't Grow On Trees

by Catherine DeVrye

Kobo ebook

|May 5, 2011

$9.89 online

$11.99list price

save 17%

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The 7 most expensive words in any organisation are...'We have always done it that way.' Running a business is tough in the best of times but when things do go well, it's easy to be complacent. Few business owners and leaders are complacent today,…
Paperclips Don't Grow On Trees

Paperclips Don't Grow On Trees

by Catherine DeVrye

Kobo ebook

|May 5, 2011

$9.89 online

$11.99list price

save 17%

Available for download
Not available in stores
The 7 most expensive words in any organisation are...'We have always done it that way.' Running a business is tough in the best of times but when things do go well, it's easy to be complacent. Few business owners and leaders are complacent today,…
The Customer Service Zoo:Create Customers for Life and a Life for Yourself
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If you’ve ever thought that you’re the only one who truly cares about service and you’re not sure how to maintain momentum in your organization, ‘The Customer Service Zoo’ may be just what you need to look at things with a fresh perspective. It’s an easy to read…
Fifty Shades of Great Customer Service
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Let’s face it…customer service isn’t sexiest subject and Catherine DeVrye, author of the #1 best seller ‘Good Service is Good Business’, admits her latest title may be regarded as flippant, politically incorrect or potentially dent her reputation as a respectable…
Good Service is Good Business-7 Simple Strategies for Success
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NEW 4th EDITION! Boost your bottom line and staff morale with these practical and simple to implement ideas. After the initial success of the #1 best-seller in Australia and Taiwan; here’s the new 4th edition of Good Service is Good Business. First published by…