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Talk Triggers: The Complete Guide To Creating Customers With Word Of Mouth

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Talk Triggers is the definitive, practical guide on how to use bold operational differentiators to create customer conversations, written by best-selling authors and marketing experts Jay Baer and Daniel Lemin. Word of mouth is directly responsible for 19% of all…
Manipurated: How Business Owners Can Fight Fraudulent Online Ratings And Reviews

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"Manipurated" is a manifesto for business owners struggling against an online ratings and reviews industry that is holding their businesses hostage through manipulative practices. "Manipurated" uniquely combines an exposé of the shifty…