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Hug Your Haters: How To Embrace Complaints And Keep Your Customers
In stock online
Not available in stores
Haters are not your problem. . . . Ignoring them is.   Eighty percent of companies say they deliver out­standing customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring your customer service…
Youtility: Why Smart Marketing Is About Help Not Hype
In stock online
Available in stores
The difference between helping and selling is just two letters If you're wondering how to make your products seem more exciting online, you're asking the wrong question. You're not competing for attention only against other similar products. You're competing…
Talk Triggers: The Complete Guide To Creating Customers With Word Of Mouth
Ships within 1-2 weeks
Available in stores
Talk Triggers is the definitive, practical guide on how to use bold operational differentiators to create customer conversations, written by best-selling authors and marketing experts Jay Baer and Daniel Lemin. Word of mouth is directly responsible for 19% of all…
Youtility: Why Smart Marketing Is About Help Not Hype
Out of stock online
Not available in stores
Youtility: Why Smart Marketing Is About Help Not Hype
Out of stock online
Not available in stores
The Now Revolution: 7 Shifts to Make Your Business Faster, Smarter and More Social
Ships within 1-3 weeks
Not available in stores
The social web has changed the way we do business forever The future of your company is not in measured, considered responses and carefully planned initiatives. Business today is about near-instantaneous response. About doing the best you can with extremely…
Talk Triggers: The Complete Guide to Creating Customers with Word of Mouth
Available for download
Not available in stores
Talk Triggers is the definitive, practical guide on how to use bold operational differentiators to create customer conversations, written by best-selling authors and marketing experts Jay Baer and Daniel Lemin. Word of mouth is directly responsible for 19% of all…
A Joosr Guide to... Hug Your Haters by Jay Baer: How to Embrace Complaints and Keep Your Customers
Available for download
Not available in stores
In today's fast-paced world, it's tough to find the time to read. But with Joosr guides, you can get the key insights from bestselling non-fiction titles in less than 20 minutes. Whether you want to gain knowledge on the go or find the books you'll love, Joosr's…
The NOW Revolution: 7 Shifts to Make Your Business Faster, Smarter and More Social
Available for download
Not available in stores
The social web has changed the way we do business forever The future of your company is not in measured, considered responses and carefully planned initiatives. Business today is about near-instantaneous response. About doing the best you can with extremely…
Hug Your Haters: How to Embrace Complaints and Keep Your Customers
Available for download
Not available in stores
Haters are not your problem. . . . Ignoring them is. Eighty percent of companies say they deliver out­standing customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring your customer service to deliver…
Youtility for Real Estate: Why Smart Real Estate Professionals are Helping, Not Selling (A Penguin…
Available for download
Not available in stores
How real estate professionals can build trust and dominate their competition by creating truly useful marketing. Youtility, as defined by bestselling author Jay Baer, is marketing that people cherish instead of marketing they simply tolerate. Due to enormous…
Youtility for Accountants: Why Smart Accountants Are Helping, Not Selling (A Penguin Special from…
Available for download
Not available in stores
Youtility fundamentally changes how accountants and accounting firms think about marketing and their business. Jay Baer defines “Youtility” as information and resources given away for free to build awareness and trust. Youtility creates awareness, customers, and…
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