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Good Food: 30 Minute Suppers
Paperback

|December 18, 2014

$9.95

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Foolproof recipes for great food, all ready in 30 minutes or less!      It's always difficult to balance a hectic schedule with tasty, healthy meals, so it helps to have foolproof recipes that you can rely on to provide delicious food in…
Customer Care Excellence: How To Create An Effective Customer Focus
Audio Book (CD)

|January 9, 2018

$19.80 online

$21.99list price

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Customer loyalty is essential to the long term financial success of your business, but with more choice then ever before, customers today have high expectations of the products and services they use. To continue to meet—and even to exceed—these high…
Measuring Customer Service Effectiveness
Paperback

|March 8, 2017

$63.89 online

$90.95list price

save 29%

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Good customer service may be seen as a crucial asset for most organisations. But how do you know that you are delivering good customer service both externally and internally and, more importantly, delivering it to meet and exceed your customers' expectations?…
Information
Paperback

|September 9, 2016

$33.63 online

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An art-historical reassessment of information-based art and exhibition curation, from 1960s conceptualism to current digital and network-based practices. This anthology provides the first art-historical reassessment of information-based art in relation to data…
Rethinking Curating: Art After New Media
Paperback

|August 21, 2015

$33.95 online

$45.95list price

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Redefining curatorial practice for those working with new kinds of art. As curator Steve Dietz has observed, new media art is like contemporary art—but different. New media art involves interactivity, networks, and computation and is often about process…
Good Food: Slow Cooker Favourites
Paperback

|December 18, 2014

$9.95

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Your favourite slow cooker recipes from the trusted  Good Food  team -- updated and with a fresh new look.      For those of us with busy lifestyles and little time to spare, slow cookers are a priceless helping hand in the…
Good Food: Best-ever Curries
Paperback

|December 18, 2014

$9.95

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Your favourite curry recipes from the trusted  Good Food  team -- updated and with a fresh new look.      Hot and spicy, mild, creamy and comforting, Thai, Indian, Malaysian, Indonesian -- the word 'curry' encompasses a huge…
Euphoria & Dystopia: The Banff New Media Institute Dialogues

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This publication is a compendium of some of the most visionary thinking about art and technology to have taken place in the last few decades. Based on the research of the Banff New Media Institute from 1995 to 2005, the book celebrates the belief that the…
Customer Care Excellence: How to Create an Effective Customer Focus
Paperback

|January 15, 2011

$39.51 online

$48.95list price

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With more choice than ever before, customers today have high expectations of products and services. Businesses need a top-notch customer services system in place, and Customer Care Excellence explains how to achieve just that.  In clear, practical language,…
Effective Manager (The)
Paperback

|February 24, 2009

$32.87

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The Effective Manager is intended to provide IT managers with practical advice and tips on how to become an effective manager. Whether you are new to management, or have been a manager for some time, management is a skill that can be learned and developed in…
Building a High-Performance Team
Paperback

|January 27, 2009

$32.87

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Building a High-Performance Team is intended to provide IT managers with informative and practical advice and tips on how to create a high-performance team. IT managers' work cannot be achieved without collaboration and teamwork. Whether leading a team, or…
Coaching for High Performance: How to develop exceptional results through coaching

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Coaching for High Performance is intended to inspire IT managers with practical advice and tips on how to create a coaching environment in their department. Applying coaching skills in the IT workplace will help create an environment of high performance. Coaching…
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