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The Jackass Whisperer: How To Deal With The Worst People At Work, At Home And Online--even When The…

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A rallying cry for everyone tired of keyboard commandos and people who use speakerphones in open plan offices, The Jackass Whisperer is your guide to dealing with the worst people on earth. Jackasses are those who make our lives needlessly harder. They drive too…
UnMarketing: Stop Marketing. Start Engaging

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Stop marketing. Start UnMarketing. No one likes cold calls at dinnertime, junk mail overflowing your mailbox, and advertisements that interrupt your favorite shows. If this is "marketing," then the world would probably prefer whatever is the opposite of that. If…
UnMarketing: Everything Has Changed and Nothing is Different
Paperback

|October 10, 2016

$22.56 online

$26.00list price

save 13%

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UnMarket to build trust and make lifelong customers! In 2009, Scott Stratten and Alison Stratten wrote the bestselling  UnMarketing: Stop Marketing, Start Engaging and began a journey that would take them around the world sharing their message of engagement…
UnBranding: 100 Branding Lessons for the Age of Disruption

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UnBranding breaks through the noise of disruption. We live in a transformative time. The digital age has given us unlimited access to information and affected all our traditional business relationships – from how we hire and manage, to how we communicate…
Unselling: The New Customer Experience
Hardcover

|September 29, 2014

$30.00

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UnSelling is about everything but the sell. We put all of our focus on the individual purchase transaction, while putting the rest of our business actions second. We've become blind to customer service, support, branding, experiences and even product quality.…
QR Codes Kill Kittens: How to Alienate Customers, Dishearten Employees, and Drive Your Business…

Ships within 1-3 weeks

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Easy to digest tips and tools on how not to run a business Experts are constantly telling us what we need to be doing to improve our businesses. Hundreds of books in the market are filled with advice from these experts. But how can you filter out all of the bad…
The Book Of Business Awesome / The Book Of Business Unawesome
Audio Book (CD)

|January 24, 2017

$13.50 online

$14.99list price

Out of stock online

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UnAwesome is UnAcceptable. The Book of Business Awesome is designed as two short books put together. Covering key business concepts related to marketing, branding, human resources, public relations, social media, and customer service, The Book of Business Awesome…
The Book of Business Awesome / The Book of Business UnAwesome

Available for download

Not available in stores

UnAwesome is UnAcceptable. The Book of Business Awesome is designed as two short books put together—one read from the front and the other read from the back when flipped over. Covering key business concepts related to marketing, branding, human resources, public…
UnBranding: 100 Branding Lessons for the Age of Disruption

Available for download

Not available in stores

UnBranding breaks through the noise of disruption. We live in a transformative time. The digital age has given us unlimited access to information and affected all our traditional business relationships – from how we hire and manage, to how we communicate with our…
UnMarketing: Everything Has Changed and Nothing is Different

Available for download

Not available in stores

UnMarket to build trust and make lifelong customers! In 2009, Scott Stratten and Alison Stratten wrote the bestselling UnMarketing: Stop Marketing, Start Engaging and began a journey that would take them around the world sharing their message of engagement with…
UnSelling: The New Customer Experience

Available for download

Not available in stores

UnSelling is about everything but the sell. We put all of our focus on the individual purchase transaction, while putting the rest of our business actions second. We've become blind to customer service, support, branding, experiences and even product quality.…
QR Codes Kill Kittens: How to Alienate Customers, Dishearten Employees, and Drive Your Business…

Available for download

Not available in stores

Easy to digest tips and tools on how not to run a business Experts are constantly telling us what we need to be doing to improve our businesses. Hundreds of books in the market are filled with advice from these experts. But how can you filter out all of the bad…