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What Customers Crave: How To Create Relevant And Memorable Experiences At Every Touchpoint
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Think you know your customers? You better be more assured than just thinking you do, because your success depends on it! The best companies in the world first research exhaustively what their customers desire, and then they deliver it in memorable and deeply…
The Renaissance in Europe: An Anthology

|March 11, 2000

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The Renaissance, as both a period and a concept, continues to generate lively debate about its origins and influence on European culture and thought. Recent research has emphasized the need to look again at original texts, documents, and artifacts. Any new…
The Innovation Mandate: The Growth Secrets Of The Best Organizations In The World
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In this constantly shifting world, companies must innovate if they want to survive. In clear language, The Innovation Mandate shows leaders a step-by-step process to continually generate great ideas, implement them, and maximize their value to benefit both…
What Customers Hate: Drive Fast And Scalable Growth By Eliminating The Things That Drive Away…
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Around Leigh

|May 1, 2003


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This book is part of the Images of England series, which uses old photographs and archived images to show the history of various local areas in England, through their streets, shops, pubs, and people.