Creating Service Superstars: A business owner's guide to building team member's confidence, initiative and commitment - to create memorable customer experiences

byCaroline Cooper

Kobo ebook | January 1, 2017

Creating Service Superstars: A business owner's guide to building team member's confidence, initiative and commitment - to create memorable customer experiences by Caroline Cooper
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Fact #1

Outstanding service tempts customers to:

  1. Spend more
  2. Come back more
  3. Be confident in referring your business to others

Fact #2

Your employees are the key drivers of your customers’ experience.

In this book Caroline guides you through the stages to developing a true service culture and creating your own Service Superstars.

It’s the experience you create for customers that gets remembered

Getting your brand’s customer experience right can be the number one way to differentiate your business from your competition.

Don’t leave it to chance!

Title:Creating Service Superstars: A business owner's guide to building team member's confidence, initiat...Format:Kobo ebookPublished:January 1, 2017Publisher:Zeal Coaching LtdLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0995618313

ISBN - 13:9780995618312

Appropriate for ages: All ages

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