Customer Information Management A Complete Guide - 2021 Edition

November 27, 2020|
Customer Information Management A Complete Guide - 2021 Edition by Gerardus Blokdyk
$99.99 save 20%
Kobo ebook
Available for download


Are the connections between interests and influences and your organizations purpose clear?

Are there any staff specifically authorised to handle complaints in your organization?

Does your organization have the necessary sales and marketing expertise and resources?

How do you receive support for your implementation efforts or on behalf of your customer?

How much time does accounts receivable spend researching customer contact information?

What access to information, internal network resources, or customers will the vendor have?

What are the main areas of innovation customers are asking for from service providers?

What is the quickest, most reliable way to get information into and out of the human body?

Which parts of the SLA should be modeled in CIM and how does a suitable model look like?

Will migration to multi-cloud help you deliver more value to your organizations customers?

This Customer Information Management Guide is unlike books you're used to. If you're looking for a textbook, this might not be for you. This book and its included digital components is for you who understands the importance of asking great questions. This gives you the questions to uncover the Customer Information Management challenges you're facing and generate better solutions to solve those problems.

Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.

Unless you're talking a one-time, single-use project, there should be a process. That process needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Customer Information Management investments work better.

This Customer Information Management All-Inclusive Self-Assessment enables You to be that person.

INCLUDES all the tools you need to an in-depth Customer Information Management Self-Assessment. Featuring new and updated case-based questions, organized into seven core levels of Customer Information Management maturity, this Self-Assessment will help you identify areas in which Customer Information Management improvements can be made.

In using the questions you will be better able to:

Diagnose Customer Information Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices.

Implement evidence-based best practice strategies aligned with overall goals.

Integrate recent advances in Customer Information Management and process design strategies into practice according to best practice guidelines.

Using the Self-Assessment tool gives you the Customer Information Management Scorecard, enabling you to develop a clear picture of which Customer Information Management areas need attention.

Your purchase includes access to the Customer Information Management self-assessment digital components which gives you your dynamically prioritized projects-ready tool that enables you to define, show and lead your organization exactly with what's important.

Title:Customer Information Management A Complete Guide - 2021 Edition
Format:Kobo ebook
Published:November 27, 2020
Publisher:Emereo Publishing
Appropriate for ages:All ages
ISBN - 13:9781867492955

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