Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus by Soumit SainCustomer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus by Soumit Sain

Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus

bySoumit Sain, Silvio Wilde

Hardcover | July 18, 2014

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Title:Customer Knowledge Management: Leveraging Soft Skills to Improve Customer FocusFormat:HardcoverDimensions:280 pages, 9.25 × 6.1 × 0 inPublished:July 18, 2014Publisher:Springer International PublishingLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:3319050583

ISBN - 13:9783319050584

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