Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus

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Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus

by Soumit Sain, Silvio Wilde

Springer International Publishing | July 18, 2014 | Hardcover

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Format: Hardcover

Dimensions: 280 pages, 9.25 × 6.1 × 0.39 in

Published: July 18, 2014

Publisher: Springer International Publishing

Language: English

The following ISBNs are associated with this title:

ISBN - 10: 3319050583

ISBN - 13: 9783319050584

Found in: Marketing and Sales

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Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus

Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus

by Soumit Sain, Silvio Wilde

Format: Hardcover

Dimensions: 280 pages, 9.25 × 6.1 × 0.39 in

Published: July 18, 2014

Publisher: Springer International Publishing

Language: English

The following ISBNs are associated with this title:

ISBN - 10: 3319050583

ISBN - 13: 9783319050584