Customer Satisfaction Surveys - A Practical Guide To Making Them Work: From www.infoquestcrm.co.uk by John Coldwell

Customer Satisfaction Surveys - A Practical Guide To Making Them Work: From www.infoquestcrm.co.uk

byJohn Coldwell

Kobo ebook | September 8, 2013

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Most mid- to large businesses have to undertake regular customer satisfaction surveys because their quality procedures say so.  This book is designed to help these organisations turn what is seen by many as a 'task' into a very profitable exercise - listening to the feedback from the organisation's most valuable asset - their customers - and then taking action.  The authors have been conducting business-to-business customer satisfaction surveys around the world since 1989.  

Title:Customer Satisfaction Surveys - A Practical Guide To Making Them Work: From www.infoquestcrm.co.ukFormat:Kobo ebookPublished:September 8, 2013Publisher:www.infoquestcrm.co.ukLanguage:English

The following ISBNs are associated with this title:

ISBN:9990045043784

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