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|October 29, 2011

$8.19 online

$9.31

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Who wouldÆve thought that a practical, fun, easy-to-read customer service book would capture the hearts of hundreds of thousands of readers? Now, celebrating its 20th anniversary, Delivering Knock Your Socks Off Service has been completely revised and is better…

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"Just as DNA is the foundational building block of all human bodies, so customer service is the foundation of any growing and evolving organization." Curtis Hill, Erik Alberts, and Richard Godfrey have spent years working in and with Fortune 500 companies like…

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Have you put up Facebook ads to sell your books time and time again, only to spend a pile of money and not see any sales? You’re not alone. I was there too, but now I have quit my day job and make a living selling fiction. Both my initial success and the…

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Hands up if you are happy with the standards of customer service? Nobody?! Well, I am pleased to say that you have come to the right place... Matthew Storey is passionate about changing the face of customer service by actually introducing a human face! Far too…

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Este libro es una guía práctica y accesible para entender y aplicar la estrategia CRM, que le aportará la información esencial y le permitirá ganar tiempo. En tan solo 50 minutos usted podrá: • Aplicar el concepto y la estrategia CRM para gestionar de forma…

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Inhaltsverzeichnis Einleitung 1.) Wie wichtig ist das Design Ihres Webauftrittes für den Verkauf Ihrer Produkte? 2.) Was ist die wichtigste Aufgabe, die Ihr Webauftritt erfüllen muss? 3.) Haben Sie den richtigen Preis gewählt? 4.) Haben Sie ein Produkt, das eine…
Kobo ebook

|February 14, 2017

$9.29 online

$10.64

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Add a Little Sparkle to Your Service In his newest book on innovative service, bestselling author Chip R. Bell focuses on the importance of delivering the “core” of a service experience in a fashion that is value-unique, not just value-added. In his own words,…

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In "Make Them Say Wow!" author Roosevelt J. Myers provides businesses like yours with one of the most powerful secrets to increasing revenue, experiencing growth, and finding lasting success and that is - learning how to make your customers fall head over heels…

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Das meiste Geld kann man beim Einkaufen verdienen Viele Menschen versuchen stets, mehr zu verdienen, also ihre Einnahmen zu erhöhen mit dem Ziel, reich zu werden oder um ganz generell ihr Auskommen zu sichern. Sicher ist es richtig, für mehr Einkünfte zu sorgen.…
Kobo ebook

|November 21, 2016

$9.89 online

$11.98

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When was the last time you received WOW worthy customer service from a business? Have you ever been curious how some companies consistently deliver this WOW factor? Pattern for Excellence is designed to help business owners create WOW Experiences on a daily…

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Magic for Malls make the connection between the low self-esteem experienced by many retail staff and poor level of service suffered by customers. It then lays out The Magic Programme, developed for staff at the award-winning shopping centre at Meadowhall and then…
Kobo ebook

|August 27, 2016

$5.94

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•Are you just starting a business and need to attract clients? •Are you well established, but want to grow at an increased rate? •Do you want to increase your client retention? •Do you want your client care to be head and shoulders above the norm? How do I find…