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decision making and problem solving

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Disrupt You!: Master Personal Transformation, Seize Opportunity, and Thrive in the Era of Endless…

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In today's volatile business landscape, adaptability and creativity are more crucial than ever. It is no longer possible-or even desirable-to learn one set of job skills and to work your way up the ladder. At the same time, entrepreneurs with great ideas for new…
The Ostrich Paradox: Why We Underprepare For Disasters
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|February 7, 2017

$21.26 online

$23.50list price

save 9%

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“ The Ostrich Paradox boldly addresses a key question of our time: Why are we humans so poor at dealing with disastrous risks, and what can we humans do about it? It is a must-read for everyone who cares about risk.” —Daniel Kahneman, winner of…
The Biggest Bluff: How I Learned To Pay Attention, Master Myself, And Win

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How a New York Times bestselling author and New Yorker contributor parlayed a strong grasp of the science of human decision-making and a woeful ignorance of cards into a life-changing run as a professional poker player, under the wing of a legend of the game…
Are You Smart Enough To Work At Google?: Trick Questions, Zen-like Riddles, Insanely Difficult…

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Are you Smart Enough to Work at Google? guides readers through the surprising solutions to dozens of the most challenging interview questions. Learn the importance of creative thinking, how to get a leg up on the competition, what your Facebook page says about…
This Is Service Design Doing: Applying Service Design Thinking In The Real World

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How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You’ll learn specific…
The Energy Bus Field Guide
Paperback

|December 26, 2017

$29.60 online

$30.00list price

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A Road Map for living and implementing the 10 Principles of The Energy Bus The Energy Bus Field Guide is your roadmap to fueling your life, work and team with positive energy. The international bestseller The Energy Bus has helped millions of people from around…
Interpersonal Skills For Portfolio, Program, And Project Managers

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Improve Your Interpersonal Skills to Achieve Greater Management Success! Any formula for management success must include a high level of interpersonal skills. The growing complexity of organizational portfolios, programs, and projects, as well as the increasing…
Choose Possibility: Take Risks And Thrive (even When You Fail)

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Strategic Customer Service: Managing The Customer Experience To Increase Positive Word Of Mouth…

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Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This book draws on over 30 years of research from companies such as 3M, GE, and Chick-Fil-A to teach readers how to transcend a…
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