Delivering the Vision: Public Services for the Information Society and the Knowledge Economy by Eileen MilnerDelivering the Vision: Public Services for the Information Society and the Knowledge Economy by Eileen Milner

Delivering the Vision: Public Services for the Information Society and the Knowledge Economy

EditorEileen Milner

Hardcover | June 28, 2002

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Political rhetoric surrounding the role of information and knowledge in society in the twenty-first century is often thrown into sharp relief by the realities of practice.Delivering the Visionexplores the way in which public service visions have developed globally and how successful they have been in contributing to major social and economic change.
This edited text contains a range of case studies from the United Kingdom, the Republic of Ireland, Canada, the USA and Australia. Contributors focus both on those factors critical to success and on reasons for failure, but a common theme to emerge across all contributions is the requirement for a clear political vision, commitment and leadership if the shift from traditional forms of social and economic organisation to high-value, knowledge-intensive economies is to be safely negotiated. At the same time, individual case studies provide valuable blueprints for successful implementation of an ambitious public service change agenda.
Delivering the Visionis accessible and relevant to all those interested in the management and reform of public sector organisations. It is a companion volume to the editor's earlier textManaging Information and Knowledge in the Public Sector (Routlegde: 2000)
Title:Delivering the Vision: Public Services for the Information Society and the Knowledge EconomyFormat:HardcoverPublished:June 28, 2002Publisher:Taylor and FrancisLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0415241545

ISBN - 13:9780415241540

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Table of Contents

1. Delivering the vision - an introduction 2. Government milestones 3. Centrelink, changing culture and expectations 4. Brisbane, a reflection on a journey 5. Beyond 20/20 vision 6. Reasoned strategy or leap of faith? 7. Vision and leadership in the digital economy 8. Government, strategic change and organisational capacity 9. Delivery the vision: where are we going?