Developing Quality Technical Information: A Handbook For Writers And Editors

June 25, 2014|
Developing Quality Technical Information: A Handbook For Writers And Editors by Michelle Carey
ONLY 2 LEFT!
$51.99
Paperback
Earn 260 plum® points

In stock online

Not available in stores

Prices and offers may vary in store

about

The #1 Guide to Excellence in Technical Communication—Fully Updated for Embedded Assistance, Mobile, Search, Multimedia, and More

 

Direct from IBM’s own content design experts, this guide shows you how to design product interfaces and technical information that always place users front and center. This edition has been fully revised to help you consistently deliver the right content at the right time.

 

You’ll master today’s best practices to apply nine essential characteristics of high-quality technical information: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness.

 

Coverage Includes

  • Advocating for users throughout the entire product development process
  • Delivering information in an ordered manner by following progressive disclosure techniques
  • Optimizing content so that users can find it from anywhere
  • Streamlining information for mobile delivery
  • Helping users right where they are

Whether you’re a writer, editor, information architect, user experience professional, or reviewer, this book shows you how to create great technical information, from the product design to the user interface, topics, and other media.

  • Thoroughly revised and updated
  • Extensive new coverage of self-documenting interfaces and embedded assistance
  • Updated practical guidelines and checklists
  • Hundreds of new examples

 

 

The authors are all long-standing and respected members of the information development community at IBM. Although the authors have served in various roles throughout their careers, information quality has always been and continues to be their primary focus.   Michelle Carey is an information architect and technical editor at IBM an...
Loading
Title:Developing Quality Technical Information: A Handbook For Writers And EditorsFormat:PaperbackProduct dimensions:624 pages, 9 X 7 X 1 inShipping dimensions:624 pages, 9 X 7 X 1 inPublished:June 25, 2014Publisher:Pearson EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0133118975

ISBN - 13:9780133118971

Appropriate for ages: All ages

Look for similar items by category: