Digital Era Governance: IT Corporations, the State, and e-Government

Paperback | July 15, 2008

byPatrick Dunleavy, Helen Margetts, Simon Bastow

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Government information systems are big business (costing over 1 per cent of GDP a year). They are critical to all aspects of public policy and governmental operations. Governments spend billions on them - for instance, the UK alone commits L14 billion a year to public sector IT operations. Yet governments do not generally develop or run their own systems, instead relying on private sector computer services providers to run large, long-run contracts to provide IT. Some of the biggest companies in the world (IBM, EDS, Lockheed Martin, etc) have made this a core market. The book showshow governments in some countries (the USA, Canada and Netherlands) have maintained much more effective policies than others (in the UK, Japan and Australia). It shows how public managers need to retain and develop their own IT expertise and to carefully maintain well-contested markets if they areto deliver value for money in their dealings with the very powerful global IT industry. This book describes how a critical aspect of the modern state is managed, or in some cases mismanaged. It will be vital reading for public managers, IT professionals, and business executives alike, as well as for students of modern government, business, and information studies.

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Government information systems are big business (costing over 1 per cent of GDP a year). They are critical to all aspects of public policy and governmental operations. Governments spend billions on them - for instance, the UK alone commits L14 billion a year to public sector IT operations. Yet governments do not generally develop or ru...

Patrick Dunleavy is Professor of Political Science and Public Policy at the London School of Economics and Political Science. He has authored and edited numerous books on political science theory, British politics and urban politics, as well as more than 50 articles in professional journals. His publications include: the series Develo...

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Format:PaperbackDimensions:302 pages, 9.21 × 6.14 × 0.67 inPublished:July 15, 2008Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0199547009

ISBN - 13:9780199547005

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Table of Contents

Introduction: Information Technology and Public Policymaking1. The Theory of Modern Bureaucracy and the Neglected Role of IT2. Acquiring and Managing Government IT3. The Comparative Performance of Government IT4. Explaining Performance I: Government Institutions, New Public Management and Bureaucratic Cultures5. Explaining Performance II: Competitive Tension and the Power of the IT Industry6. Taxation: Re-Modernizing Legacy IT and Getting Taxpayers Online7. Social Security: Managing Mass Payment and Responding to Welfare State Change8. Immigration: Technology Changes and Adminstrative Renewal9. New Public Management is Dead - Long Live Digital Era GovernanceAfterword: Looking Ahead on Technology Trends, Industry Organization, and Government IT

Editorial Reviews

`...an important new book...'Inside IT, The Guardian