Discourses of Trust

Hardcover | December 6, 2012

EditorChristopher N. Candlin, Jonathan Crichton

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Trust is foundational to people's lives in contemporary societies, a fact sharply highlighted by recent practices associated with the financial markets, international security, science and technology, marketing and public relations, and even more pervasively and ever-presently in the delivery, for example, of health and welfare services, in educational policy and practice, in legal processes, and in the public and private arenas of political and religious institutions. Discourses of Trust presents invited chapters from leading practitioners and researchers exploring how Trust and misTrust are discursively constructed across key social and professional domains. The thesis of this volume is that Trust-related and Trust-bearing issues are central to our understanding of how the conduct of professional practices impacts on human relationships in social life.

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Trust is foundational to people's lives in contemporary societies, a fact sharply highlighted by recent practices associated with the financial markets, international security, science and technology, marketing and public relations, and even more pervasively and ever-presently in the delivery, for example, of health and welfare service...

CHRISTOPHER N. CANDLIN is Senior Research Professor in Linguistics at Macquarie University, Sydney, Australia. He researches in discourse analysis and pragmatics especially in the contexts of public institutions and professions. He has held Professorships in Applied Linguistics at Lancaster, UK; The City University of Hong Kong; The U...

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Format:HardcoverDimensions:354 pages, 10.83 × 5.7 × 1.13 inPublished:December 6, 2012Publisher:Palgrave MacmillanLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:023030849X

ISBN - 13:9780230308497

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Table of Contents

Contents
List of Tables and Figures
List of Contributors
From Ontology to Methodology: Exploring the Discursive Landscape of Trust; C.N.Candlin & J.Crichton
PART I: TRUST IN HEALTH AND SOCIAL CARE
Trust in what Others Mean: Breakdowns in Interaction between Adults with Intellectual Disabilities and Support Staff; C.Antaki & W.M.L.Finlay
Trust, Distrust, and Communication Accommodation among Hospital Doctors; D.G.Hewett, B.M.Watson & C.Gallois
Engendering Trust in a Multi-party Consultation Involving an Adolescent Patient; C.O'Grady & C.N.Candlin
Trust after Medical Incidents; K.Beitat, G.Bentele & R.Iedema
At the Boundaries of the Clinic: Discourses of Trust in Amputee Care; L.Manderson & N.Warren
Pursuing Trust in Child Protection Meetings: Familiarization and Informality; C.Hall, A.Mäkitalo, S.Slembrouck & P.Doherty
PART II: TRUST IN EDUCATIONAL ORGANISATIONS
'Will there be flowers shoved at me?': A Study in Organisational Trust, Moral Order and Professional Integrity; J.Crichton
Goffman's Theory of Self and the Social Order: Trust and Conflict in an Intercultural Education Workplace; M.J.Torpey & N.H.Johnson
PART III: TRUST IN FINANCIAL SERVICES
Achieving Professional Trustworthiness: Communicative Expertise and Identity Work in Professional Accounting Practice; A.Jones & S.Sin
Producing Trust in Country Financial Narratives; C.Bourne
Trusting the High Street Bank: Understanding Consumer Trust in a Major Financial Institution; J.Delin
PART IV: TRUST IN LEGAL PROCESSES
'You say 'I'm sure' but you're not, are you?': Trust and Distrust in Police Interviews; F.Rock
The Role of Media Discourses in Undermining Trust in the Legal Profession; R.Spencer
Part V: TRUST IN SCIENCE AND TECHNOLOGY
Nanotechnologies and Trust; A.Anderson & A.Petersen
The Discursive Production and Impairment of Public Trust through Rhetorical Representations of Science: The Case of Global Climate Change; G.Smart
Part VI: TRUST IN BUSINESS PRACTICES
Trust or Betrayal: Immigrant Engineers' Employment-seeking Experiences in Canada; J.Kerekes, J.Chow, A.Lemak & Z.Perhan
Lack of Trust in the Organizational Context: A Study of Accounts in a Privatized Company; M.do Carmo Leite de Oliveira, J.de Vilhena & J.de Vilhena Novaes
Discourse Analysis, Trust and Marketing; S.Halliday & M.Catulli
Talking and Doing Trust in Community Relations; H.Jackson