Effective Knowledge Management for Law Firms

Hardcover | June 15, 2004

byMatthew Parsons

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While there is significant interest in knowledge management as it applies to legal environments, there are very few books specifically focused on this topic. In Effective Knowledge Management For Law Firms, Matthew Parsons expertly fills this gap by drawing on his work with a leadingcommercial law firm, Mallesons Stephen Jaques. He examines how law firms can implement a knowledge strategy to support their business strategy, rather than getting beguiled by fads and technology. Parsons first outlines the terrain, including what knowledge management means, the business andeconomics of law firms, and how lawyers work as knowledge workers. He then introduces a methodology for creating and implementing law firm knowledge strategy, which combines for the first time the interrelated aspects of recruiting, training, research, document production, information management,and digital knowledge strategy. Parsons goes beyond theories to provide detailed, practical help for the analysis, implementation, and measurement of performance-increasing initiatives. This book will be an invaluable resource for all those involved with the management and leadership of law firmsand knowledge management initiatives.

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From the Publisher

While there is significant interest in knowledge management as it applies to legal environments, there are very few books specifically focused on this topic. In Effective Knowledge Management For Law Firms, Matthew Parsons expertly fills this gap by drawing on his work with a leadingcommercial law firm, Mallesons Stephen Jaques. He e...

Matthew Parsons is a knowledge management consultant with over eighteen years of experience with accounting and law firms. He holds degrees in accounting and law from the University of New South Wales, Australia; has practiced as a mergers and acquisitions attorney; and was formerly the Director of Know How and Online Products at the ...

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Format:HardcoverDimensions:264 pages, 6.3 × 9.02 × 1.1 inPublished:June 15, 2004Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0195169689

ISBN - 13:9780195169683

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Table of Contents

IntroductionPart I: Understanding the Terrain: Knowledge Management, Law Firms and Lawyers1. It is Said that Law Firms Don't Get Knowledge Management2. What is Knowledge Management all About?3. The Business and Economics of Law Firms4. Lawyers as Knowledge Workers: What Lawyers DoPart II: Plotting and Sailing a Course: Creating and Implementing Law Firm Knowledge Strategy5. What is a Law Firm Knowledge Strategy? How Do You Develop One?6. Preparation 101: Culture Matters!7. Consultation: Agreeing the processes for Change Management8. Story: The Lawyer's Life in the New WorldPart III: Recommendations for Your Personal, Interpersonal and Impersonal Knowledge Strategies9. Personal Knowledge Strategy: Tacit is King10. Interpersonal Knowledge Strategy: Creation and Projection11. Impersonal and digital knowledge strategyAppendixes: Resources to Increase Your Tacit KnowledgeAppendix 1. Selected Web Sites That I UseAppendix 2. Software and Utilities to KnowAppendix 3. Glossary of Terms You Should KnowAppendix 4. Principles, Myths and Mistakes: Lists From the GurusNotesIndex

Editorial Reviews

"Parsons has produced the definitive work on knowledge management within the law firm environment. It is a "must read" for all law firm managing partners and KM and IT directors. He not only provides a compelling argument to show the importance of knowledge management, but he also tacklesthe thorny questions of the productivity paradox and return on investment. Importantly, he provides law firms with a vision for the role of KM, how to ingrain it in firm culture and finally how to implement that vision. It is likely to become a seminal work for all interested in knowledgemanagement in professional firms." -Norman Letalik, Partner, Borden, Ladner, Gervais LLP, Canada