Effective People Management: Improve Performance, Delegate More Effectively, Handle Problem Staff and Manage Conflict by Pat WellingtonEffective People Management: Improve Performance, Delegate More Effectively, Handle Problem Staff and Manage Conflict by Pat Wellington

Effective People Management: Improve Performance, Delegate More Effectively, Handle Problem Staff…

byPat Wellington

Paperback | April 15, 2011

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Effective People Managementgives the reader a robust understanding of all the key activities involved in managing staff and maintaining high performance, including chapters on:

-leadership
-motivating and rewarding people
-team building
-delegating
-selection interviewing
-managing change and handling conflict

By looking at the various ways people obtain and use their power, it explores how to create a leadership presence in a positive way and gives the reader the opportunity to devise their own career development and strategy.
Pat Wellingtonis an internationally recognized management consultant. She has had assignments with many important organizations such as Canon, Coca-Cola; and was the keynote speaker at international conferences in Dubai, Singapore, Malaysia, and Indonesia. She also authoredEffective Customer Care(Kogan Page).
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Title:Effective People Management: Improve Performance, Delegate More Effectively, Handle Problem Staff…Format:PaperbackDimensions:256 pages, 8.48 × 5.44 × 0.57 inPublished:April 15, 2011Publisher:Kogan PageLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:074946285X

ISBN - 13:9780749462857

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Table of Contents

1. Leadership That Inspires
2. Management That Engages
3. Motivation to Energize
4. Creating a Learning Environment
5. Efficient and Influential Personal Effectiveness
6. Staff Recruitment Selecting and Picking Winners
7. Motivational Performance Management
8. Recognizing and Rewarding Performance to Celebrate Achievement
9. Handling Problem Staff and Conflict
10. Problem Solving to Get Results
11. Career Management to Progress