Entrepreneurs, Managers, And Leaders: What the Airline Industry Can Teach Us About Leadership

Hardcover | September 15, 2009

byAnthony J. Mayo, Nitin Nohria, Mark Rennella

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Entrepreneurs, Managers and Leaders examines the role that business leaders play in shaping industries and how the evolving context of industries shapes leaders in turn.  This co-evolutionary process of leadership and industry development is told through the story of the American airline industry across the 20th century.  Entrepreneurs, who explored a variety of different airline concepts in search of a viable business model, dominate the industry’s early history.  As the industry evolved, a new breed of managers emerged who built a dominant business model that enabled their companies to grow dramatically.  Later, after the industry matured, leaders took center-stage as agents of change to rebuild and revitalize the industry.

The lessons to be drawn from the experience of the airlines and their executives will be of interest to business leaders in industries across a wide spectrum. Despite the indelible mark that many individuals have made on their industry, writers on industry evolution-concerning the airlines or any other industry-have rarely factored in leadership as a way of explaining or understanding that evolution. Entrepreneurs, Managers and Leaders seeks to paint a fuller picture of the interdependent relationship between the actions of leaders, the context of their times, and the evolution of an industry.

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Entrepreneurs, Managers and Leaders examines the role that business leaders play in shaping industries and how the evolving context of industries shapes leaders in turn.  This co-evolutionary process of leadership and industry development is told through the story of the American airline industry across the 20th century.  Entrepreneurs...

ANTHONY J. MAYO is the Thomas S. Murphy Distinguished Research Fellow and Director of the HBS Leadership Initiative.  He co-created and currently teaches a new MBA course called “Great Business Leaders:  The Importance of Contextual Intelligence.” The Leadership Initiative is an interdisciplinary center that strives to serve as a cata...

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Format:HardcoverDimensions:260 pages, 9 × 6 × 0.62 inPublished:September 15, 2009Publisher:Palgrave MacmillanLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0230615678

ISBN - 13:9780230615670

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Table of Contents

Dedication * Acknowledgements * Introduction * Part I – The Entrepreneurs * Chapter 1 – The Guggenheims – Promoting Aviation in America * Chapter 2 – Juan Trippe’s Early Entrepreneurial Efforts * Chapter 3 – C. E. Woolman and Delta Air Lines * Part II – The Managers * Chapter 4 – Juan Trippe and the Growth of International Air Travel * Chapter 5 – C. R. Smith and American Airlines * Chapter 6 – William “Pat” Patterson and United Air Lines * Part III – The Leaders * Chapter 7 – Herb Kelleher at Southwest Airlines * Chapter 8 –Gordon Bethune’s Revival of Continental Airlines * Epilogue * Bibliography * About the Authors * Endnotes

Editorial Reviews

“An excellent read.  Important lessons and insights from some of the key pioneers and innovators in the U.S. airline industry.  Practitioners, airline managers, and students of the industry should find this book to be quite relevant.” --Mark Diamond, SH&E International Air Transport Consultancy “Having the right business model for the right context is a key to business success - but business leaders can also shape this. The complex interaction between leaders and their organizations is demonstrated with authority in this novel and empirically rich study of the turbulent one-hundred year history of the American airline industry.” --Geoffrey Jones, Isidor Straus Professor of Business History, Harvard Business School