Fourth Generation Management: The New Business Consciousness: The New Business Consciousness

Hardcover | February 22, 1994

byBrian Joiner

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Provides a coherent and concise synthesis of the best ideas being implemented today and the most promising ones taking shape for tomorrow. Aguide for managers. DLC: Total quality management.

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From Our Editors

How the evolution of management and the revolution in quality are converging--and what it means for business and the nation. Building upon the principles of W. Edwards Deming, this landmark book takes management practice and the next phase of the Quality Revolution into the 21st century. 25 illustrations.

From the Publisher

Provides a coherent and concise synthesis of the best ideas being implemented today and the most promising ones taking shape for tomorrow. Aguide for managers. DLC: Total quality management.

From the Jacket

In the past decade, an increasingly global marketplace has driven companies to seek more effective ways to manage. The methodologies that emerged from this investigation include total quality management (TQM), continuous improvement, reengineering, time-based competition, visionary leadership, and many others. What is still missing, ho...

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Format:HardcoverDimensions:289 pages, 9.1 × 6 × 0.98 inPublished:February 22, 1994Publisher:McGraw-Hill Education

The following ISBNs are associated with this title:

ISBN - 10:0070327157

ISBN - 13:9780070327153

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Table of Contents

Fourth Generation Management: The New Business Consciousness.Voice of the Customer: The Arbiter of Quality.Process and System Thinking: The Organization as a Flow Chart.Voice of the Process: Taking Measure of the System.Language of Variation: The Virtues and Vices of Difference.Using Data to Improve: A Strategic Toolkit for Quality.All One Team: A Culture for Quality and Success.The Culture of Quality Improvement: The Constancy of Change.

From Our Editors

How the evolution of management and the revolution in quality are converging--and what it means for business and the nation. Building upon the principles of W. Edwards Deming, this landmark book takes management practice and the next phase of the Quality Revolution into the 21st century. 25 illustrations.