Groundswell: Winning in a World Transformed by Social Technologies

byCharlene Li, Josh BernoffRead byJosh Bernoff

October 7, 2008|
Groundswell: Winning in a World Transformed by Social Technologies by Charlene Li
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Corporate executives struggle to harness the power of social technologies. Twitter, Facebook, blogs, YouTube are where customers discuss products and companies, write their own news, and find their own deals but how do you integrate these activities into your broader marketing efforts? It''s an unstoppable groundswell that affects every industry -- yet it''s still utterly foreign to most companies running things now. When consumers you''ve never met are rating your company''s products in public forums with which you have no experience or influence, your company is vulnerable. In Groundswell, Josh Bernoff and Charlene Li explain how to turn this threat into an opportunity. In this updated and expanded edition of Groundswell, featuring an all new introduction and chapters on Twitter and social media integration, you''ll learn to: · Evaluate new social technologies as they emerge · Determine how different groups of consumers are participating in social technology arenas · Apply a four-step process for formulating your future strategy · Build social technologies into your business Groundswell is required listening for executives seeking to protect and strengthen their company''s public image.
Charlene Li is a vice president and principal analyst at Forrester. She is the driving force behind Forrester''s Social Computing and Web 2.0 research. Josh Bernoff, is a vice president and principal analyst at Forrester Research, and one of America''s most frequently quoted research analysts.
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Title:Groundswell: Winning in a World Transformed by Social Technologies
Format:Audio Book (CD)
Product dimensions:6 X 5.25 X 1.38 in
Shipping dimensions:6 X 5.25 X 1.38 in
Published:October 7, 2008
Publisher:Gildan Audio
Language:English
Appropriate for ages:All ages
ISBN - 13:9781596592124

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