Handling Difficult People: What to Do When People Try to Push Your Buttons by John TownsendHandling Difficult People: What to Do When People Try to Push Your Buttons by John Townsend

Handling Difficult People: What to Do When People Try to Push Your Buttons

byJohn Townsend

Paperback | April 19, 2009

Pricing and Purchase Info

$13.50

Earn 68 plum® points
Quantity:

In stock online

Ships free on orders over $25

Not available in stores

about

Let's face it, hard as we try, none of us can avoid contact with difficult people.  Some people just seem to savor unnecessary and unhealthy conflict; they don't seem to be happy unless they are driving those around them crazy.  Best-selling author and noted relationship expert, Dr. John Townsend, helps us better understand what makes "button pushers" act the way they do-and why they want to elicit a negative emotional and even behavioral response from us.  He challenges readers to take personal responsibility and stop responding to difficult people in ways that just don't work!  He then offers a whole new repertoire of responses, including specific guidance on body language and verbal scripts, which will allow us to confront and negotiate with "crazy-makers" on a brand new level.

Dr. John Townsend is a leadership consultant, psychologist, and New York Times bestselling author. He has written twenty-seven books, selling 10 million copies, including the three million-selling Boundaries series. John is founder of the Townsend Institute for Leadership and Counseling and conducts the Townsend Leadership program. He ...
Loading
Title:Handling Difficult People: What to Do When People Try to Push Your ButtonsFormat:PaperbackDimensions:132 pages, 8 × 5 × 0.3 inPublished:April 19, 2009Publisher:Thomas NelsonLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:1404175679

ISBN - 13:9781404175679

Look for similar items by category:

Reviews