Highly Recommended, New Edition: Highly Recommended Student Book: English for the hotel and catering industry by Trish StottHighly Recommended, New Edition: Highly Recommended Student Book: English for the hotel and catering industry by Trish Stott

Highly Recommended, New Edition: Highly Recommended Student Book: English for the hotel and…

byTrish Stott, Rod Revell

Paperback | June 10, 2004

Pricing and Purchase Info

$27.75 online 
$55.50 list price save 50%
Earn 139 plum® points
Quantity:

In stock online

Ships free on orders over $25

Not available in stores

about

For younger trainees in the hospitality and catering industry.
After spending one year in the British industry, Trish Stott spent the next eight years teaching in France, Italy, Spain, and the UK. In 1981 she joined the training organisation York Associates, and managed to combine teaching and teacher training throughout central and eastern Europe with writing and managing the training centre.
Loading
Title:Highly Recommended, New Edition: Highly Recommended Student Book: English for the hotel and…Format:PaperbackDimensions:112 pages, 10.87 × 8.58 × 0.2 inPublished:June 10, 2004Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0194574636

ISBN - 13:9780194574631

Reviews

Table of Contents

1. Taking phone calls2. Giving information3. Taking room reservations4. Taking restaurant bookings5. Giving polite explanations6. Receiving guests7. Serving in a bar8. Instructions9. Taking a food order10. Desserts and cheese11. Talking about wine12. Dealing with requests13. Describing dishes14. Dealing with complaints15. Jobs and workplaces16. Explaining and instructing17. Taking telephone requests18. Taking difficult phone calls19. Health and safety at work20. Giving directions indoors21. Giving directions outdoors22. Facilities for the business traveller23. Offering help and advice24. Dealing with problems25. Paying bills26. Payment queries27. Applying for a job28. The interviewActivity materialListening scriptsLanguage reviewHelp yourselfWordlistUseful vocabularyIrregular verbs