Human Resource Management in Hospitality by Malay Biswas

Human Resource Management in Hospitality

byMalay Biswas

Paperback | October 24, 2012

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Human Resource Management in Hospitality is a comprehensive textbook, designed especially for students of hotel management programmes. It explores the core concepts of human resource management (HRM) and uses numerous industry-related examples and case studies to explain them. Beginning with an introduction to HRM, the book goes on to explore relevant theoretical concepts like manpower planning, recruitment, training and development. It then elaborates on employee motivation, performance appraisal, compensation and benefit management, and job satisfaction. It then throwslight on organizational culture, conflict management and collective bargaining, Indian labour laws in hospitality, and disciplinary action. The book concludes by looking at contemporary issues such as HR information system (HRIS), and international HRM. With its practice-oriented approach, the book will be equally useful to HR professionals in the hospitality industry.

About The Author

Malay Biswas, PhD, is Assistant Professor (Organizational Behaviour / Human Resource Management) at the Indian Institute of Management (IIM), Rohtak. He had worked with Taj Hotels Resorts and Palaces for over eight years as Human Resource Professional and eight years of academic experience with Institute of Hotel Management, Aurangaba...

Details & Specs

Title:Human Resource Management in HospitalityFormat:PaperbackDimensions:378 pages, 9.84 × 7.48 × 0 inPublished:October 24, 2012Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0198069855

ISBN - 13:9780198069850

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Table of Contents

1. Introduction to HRM2. Manpower Planning3. Recruitment4. Training and Development5. Performance Appraisal6. Employee Motivation7. Compensation and Benefit Management8. Job Satisfaction9. Organizational Culture10. Organizational Conflict and Collective Bargaining11. Indian Labour Laws12. Disciplinary Action13. HR Information System (HRIS)14. International HRMAppendix A: Abusive SupervisionAppendix B: Counter-productive Behaviour