Information Technology for Retail by Girdhar Joshi

Information Technology for Retail

byGirdhar Joshi

Paperback | December 15, 2008

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Information Technology for Retail is a concise yet comprehensive book for students pursuing post- and under-graduate courses in retail management. The book elaborates functions and sub functions of retailing. These form the main part of retail operations and are being facilitated by IT these days. Beginning with the basics of information technology and information systems, the book goes on to elaborate on the hardware and software of e-pointof sales, automatic identification and data capture, database management systems, network and telecommunication. It discusses retail servicescape and types of retailers, modern electronic payment systems, enterprise resource planning systems and their functions and features in the retail context. Italso covers applications of supply chain management and customer relationship management, electronic commerce - e-tailing, emerging technologies like mobile computing, m-commerce, global positioning systems, and also various retail IT products and vendors. The book illustrates the theories withpractical retail scenario examples. This book will be useful for retail students and also for professionals working in retail businesses.

About The Author

Girdhar Joshi is visiting faculty at Indian Retail School, New Delhi. He is an MBA, with specialization in Information Technology and Marketing. He has 25 years of work experience, out of which 17 years have been in the field of IT consulting and solution implementation. He has headed various IT organizations, which provide technology...
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Details & Specs

Title:Information Technology for RetailFormat:PaperbackDimensions:436 pages, 10 × 7.5 × 0.68 inPublished:December 15, 2008Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0195697960

ISBN - 13:9780195697964

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Table of Contents

1. Introduction to Information Technology2. Basics of Information Systems3. Electronic Point of Sales - Hardware4. Auto Identification and Data Capture5. Database Management Systems6. Network and Telecommunication7. Electronic Point of Sales - Software8. Modern Electronic Payment Systems9. Retail Servicescape and Types of Retailers10. Enterprise Resource Planning - ERP11. Retail ERP - Functions and Features12. Supply Chain Management Applications13. Customer Relationship Management Applications14. Electronic Commerce - E-tailing15. Emerging Retail Technologies16. Retail IT Products and Vendors