Intercultural Communication: A Layered Approach, VangoBooks

Paperback | October 15, 2008

byJohn G. Oetzel

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Intercultural Communication illustrates the dynamic role intercultural communication plays today in social problems, the workplace, health care settings, mass media, and history through a layered and contextualized perspective. Interpersonal communication concepts are looked at through the lenses of individual, interpersonal, organizational, and societal/cultural perspectives to help readers understand the context of both their own behavior and that of others. At the same time, the perspective emphasizes that people have agency and individuals can make a difference to address social problems.

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From the Publisher

Intercultural Communication illustrates the dynamic role intercultural communication plays today in social problems, the workplace, health care settings, mass media, and history through a layered and contextualized perspective. Interpersonal communication concepts are looked at through the lenses of individual, interpersonal, organiza...

From the Jacket

Intercultural Communicationillustrates the dynamic role intercultural communication plays today in social problems, the workplace, health care settings, mass media, and history through a layered and contextualized perspective. Interpersonal communication concepts are looked at through the lenses of individual, interpersonal, organizati...

Format:PaperbackDimensions:416 pages, 9 × 7.8 × 1 inPublished:October 15, 2008Publisher:Pearson EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0132432846

ISBN - 13:9780132432849

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Table of Contents

1.         Defining Intercultural Communication

 

                    Introduction

                    Defining intercultural communication

                    Why study intercultural communication?

                    How to study intercultural communication?

                    Summary

                    Review questions

                    Exercises

                    Glossary

                    References

 

2.         A Layered Approach to Intercultural Communication

 

                    Introduction

                    A layered approach: Social ecological framework

                    Four layers of intercultural communication

                    Summary

                    Review questions

                    Exercises

                    Glossary

                    References

 

3.         Identity

 

                    Introduction

                    Characteristics of identity

                    Explaining cultural identities: Development, differentiation, negotiation, and deconstruction

                    Layers of identity

                    Summary

                    Review questions

                    Exercises

                    Glossary

                    References 

 

4.         Attributions and Attitudes

 

                    Introduction

                    Attributions

                    Attitudes

                    Layers of Attributions and Attitudes

                    Summary

                    Review Questions

                    Exercises

                    Glossary

                    References

  

5.         Initial Intercultural Interactions

 

                    Introduction

                    Types of Initial Intercultural Interactions

                    Explaining Initial Intercultural Interactions: Cultural Adaptation Perspectives

                    Explaining Initial Intercultural Interactions: Communication Strategy Perspectives

                    Layers of Initial Intercultural Interaction

                    Summary

                    Review Questions

                    Exercises

                    Glossary

                    References

 

6.         Intercultural Friendships and Relationships

 

                    Introduction

                    Friendships

                    Romantic Relationships

                    Layers of Intercultural Friendships and Relationships

                    Summary

                    Review Questions

                    Exercises

                    Glossary

                    References 

 

7.         Higher Educational Contexts

 

                    Introduction

                    Disparities in Educational Outcomes

                    Instructional communication

                    Layered Perspective of Educational Contexts

                    Summary

                    Review Questions

                    Exercises

                    Glossary

                    References 

 

8.         The Workplace

 

                    Introduction

                    Workplace as a Context for Cultural Diversity

                    Benefits and Challenges of Cultural Diversity

                    Intercultural Communication in the Workplace

                    Layers of Intercultural Communication in the Workplace

                    Summary

                    Review Questions

                    Exercises

                    Glossary

                    References

 

9.         Health-Care Contexts

 

                    Introduction

                    Health Disparities

                    Factors Related to Health Disparities

                    Layers of Health Communication

                    Summary

                    Review Questions

                    Glossary

                    References

 

10.       Intercultural Communities

 

                    Introduction

                    Community and Culture

                    Challenges to Intercultural Communities

                    Layers of Communities

                    Summary

                    Review Questions

                    Exercises

                    Glossary

                    References

 

11.       MEDIA AND POPULAR CULTURE

 

                    Introduction

                    Media Production

                    Media Messages

                    Media Reception

                    Layered Perspective of Media

                    Summary

                    Review Questions

                    Exercises

                    Glossary

                    References

 

12.       History(Ies) and Future(S) Shaping Intercultural Communication

 

                    Introduction

                    Why Does History Matter?

                    Future of Intercultural Communication

                    Layered Perspective of History(ies) and the Future(s)

                    Summary

                    Review Questions

                    Exercises

                    Glossary

                    References