Into the Networked Age: How IBM and Other Firms are Getting There Now

Hardcover | August 15, 1999

byJames W. Cortada, Thomas S. Hargraves, Edward Wakin

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In this dynamic book, based on the most effective strategies of IBM and other market leaders, managers will learn to successfully transform their organizations into a business prepared to compete in a networked age. Mainframes, client servers, PCs, networks, e-business, the Internet, databases, technical management--indeed, in the brave new business world facing today's firms only one thing is certain: change. And when looking for a model for corporate change, one should look no further than IBM. In thisdecade, IBM has gone from a company with less than $60 billion in unprofitable revenue to a highly profitable $85 billion-plus enterprise. In a company whose major source of revenue was once hardware, services now account for more than a third of its revenue. IBM Global Services, only seven yearsold and $25 billion strong, draws most of its revenue from helping businesses to do successfully what IBM has done: transform themselves. In five down-to-earth sections, the authors share their vast experience, apply case studies, chart trends and describe in-depth the practices that allowed IBM totransform itself, and to show the way for other firms. The result is an essential handbook for anyone charged with leading their firm in an economy that is global, increasingly reliant on information systems, and teeming with rapidly emerging markets--and competitors. Written by a staff of experts and renowned business thinkers, Into the Networked Age is today's ultimate guide for success in tomorrow's business world.

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From Our Editors

Technological advances like the Internet revolutionize the way the world does business and no one knows this better than entities like IBM, AT&T and Nortel. So, what can these corporations teach the ‘little guy’ about adapting to rapid-fire changes in technology? James W. Cortada, Thomas S. Hargraves, Edward Wakin and IBM advisors sugg...

From the Publisher

In this dynamic book, based on the most effective strategies of IBM and other market leaders, managers will learn to successfully transform their organizations into a business prepared to compete in a networked age. Mainframes, client servers, PCs, networks, e-business, the Internet, databases, technical management--indeed, in the b...

James W. Cortada is the author of nearly two dozen books on information technology, business transformation, and knowledge management. Thomas S. Hargraves is a nationally recognized expert on process management. Ed Wakin is a professor of journalism and a columnist for Beyond Computing.

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Format:HardcoverDimensions:256 pages, 6.18 × 9.09 × 1.1 inPublished:August 15, 1999Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0195124499

ISBN - 13:9780195124491

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From Our Editors

Technological advances like the Internet revolutionize the way the world does business and no one knows this better than entities like IBM, AT&T and Nortel. So, what can these corporations teach the ‘little guy’ about adapting to rapid-fire changes in technology? James W. Cortada, Thomas S. Hargraves, Edward Wakin and IBM advisors suggest ways in which businesses can get on board the information super highways of today and secure their place in the future with Into the Networked Age.

Editorial Reviews

"This IBM team of experienced consultants and practicing managers have chronicled a treasure trove of useful experiences to guide managers in transporting their companies into the information age."--Richard L. Nolan, William Barclay Harding Professor of Management of Technology, HarvardBusiness School