Investigative Interviewing: The Conversation Management Approach

Paperback | November 8, 2013

byEric Shepherd, Andrew Griffths

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Investigative Interviewing: A Conversation Management Approach is a unique and practical text providing police officers with practical guidance on what to do prior to, during, and following investigative interviews for all kinds of witnesses, from vulnerable adults and children to suspects. Itoffers a comprehensive tool-kit to help you assess and monitor interviewees and capture the fine-grain detail of what is said, or indeed not said, during an interview. With "how-to" guidance advising you how to operate ethically and to maximum effect at each phase of interviewing, each chapter advances the core concepts of case management through a subject-centric approach and there is in-depth discussion of the psychological underpinning of the ConversationManagement technique which lies at the heart of the PEACE interviewing model. The second edition has been updated to reflect significant developments in interview practice, including a new chapter on interviewing the suspect who is obliged to disclose and greater attention to the demands ofinterviewing an individual who does not speak English. There is also a greater practitioner focus through the involvement of co-author Andrew Griffiths, a Detective Superintendent at Sussex Police.

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Investigative Interviewing: A Conversation Management Approach is a unique and practical text providing police officers with practical guidance on what to do prior to, during, and following investigative interviews for all kinds of witnesses, from vulnerable adults and children to suspects. Itoffers a comprehensive tool-kit to help you...

Dr Eric Shepherd, is a forensic psychologist, counselling psychologist and psychotherapist, with experience working with anti-corruption agencies including the Serious Fraud Office and the Ministry of Defence. He was a member of the UK Home Office working party on Investigative Interviewing and his work laid the foundation for the poli...

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Format:PaperbackDimensions:528 pages, 11.5 × 8.11 × 0.01 inPublished:November 8, 2013Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0199681899

ISBN - 13:9780199681891

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Table of Contents

1. Criminal Investigation and Investigative Interviewing2. Remembering and Forgetting Offence-related Experience3. Conversation: The Basics4. Telling and Listening: Disclosing and Making Sense of Disclosed Detail5. RESPONSE: Mindful Behaviours for Relationship Building6. Managing Information7. Active Listening, Observing and Assessing8. Right Person, Right Place, Right Time, Right Question9. The Right Manner of Questioning10. Assisting Remembrance of Offence-related Detail11. Responding to Inappropriate or Disruptive Behaviour and to Resistance12. Interviewing the Witness: Key Considerations13. Interviewing the Developmentally Disadvantaged Witness: Key Considerations14. Interviewing the Developmentally Disadvantaged Witness: Orientation and Assessment (OandA) Interviewing and Investigative Interviewing15. Interviewing the Suspect: Key Considerations16. Interviewing the Suspect Who Exercises the Right to Remain Silent Without Handing in a Defence Statement17. Interviewing the Suspect Who Answers Questions18. Interviewing the Suspect Who Produces a Prepared Statement19. Interviewing the Suspect Who is Obliged to Disclose Information

Editorial Reviews

"An invaluable guide to both the learner and the teacher in understanding the complexities of investigative interviewing. With much police training moving away from traditional delivery and towards an academic style, university staffm particularly those involved in inputs regarding thepsychology of interviewing, will need to have a thorough theoretical knowledge of the PEACE interviewing model in order to contextualise the potential behaviours displayed. Eric Shepherd has created a very redable book which allows the reader to dip in and out as needed. The practical nature of thestyle of writing and the focus on application does not detract from the opportunity it affords both a teacher and a learner to draw deep learning around this key policing skill." --Ashley Tiffen, Senior Lecturer in Policing at St Martins College, Carlisle