IT Manager's Handbook: Getting your new job done

Other | March 30, 2012

byBill Holtsnider, Bill Holtsnider, Brian D. Jaffe

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IT Manager’s Handbook, Third Edition, provides a practical reference that you will return to again and again in an ever-changing corporate environment where the demands on IT continue to increase. Make your first 100 days really count with the fundamental principles and core concepts critical to your success as a new IT Manager. This is a must-read for new IT managers and a great refresher for seasoned managers trying to maintain expertise in the rapidly changing IT world.

This latest edition includes discussions on how to develop an overall IT strategy as well as demonstrate the value of IT to the company. It will teach you how to: manage your enterprise’s new level of connectivity with a new chapter covering social media, handheld devices, and more; implement and optimize cloud services to provide a better experience for your mobile and virtual workforce at a lower cost to your bottom line; integrate mobile applications into your company’s strategy; and manage the money, including topics such as department budgets and leasing versus buying. You will also learn how to work with your customers, whomever those might be for your IT shop; hire, train, and manage your team and their projects so that you come in on time and budget; and secure your systems to face some of today's most challenging security challenges.

This book will appeal to new IT managers in all areas of specialty, including technical professionals who are transitioning into IT management.

  • Manage your enterprise’s new level of connectivity with a NEW chapter covering social media, handheld devices, and more
  • Implement and optimize cloud services to provide a better experience for your mobile and virtual workforce at a lower cost to your bottom line
  • Integrate mobile applications into your company’s strategy
  • Manage the money, including topics such as department budgets and leasing versus buying
  • Work with your "customers", whomever those might be for your IT shop
  • Hire, train, and manage your team and their projects so that you come in on time and budget
  • Secure your systems to face some of today's most challenging security challenges

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From the Publisher

IT Manager’s Handbook, Third Edition, provides a practical reference that you will return to again and again in an ever-changing corporate environment where the demands on IT continue to increase. Make your first 100 days really count with the fundamental principles and core concepts critical to your success as a new IT Manager. This i...

Brian D. Jaffe is a seasoned veteran in the IT community. As an IT professional, he has worked for several Fortune 500 companies including Bristol-Myers Squibb, Time Warner, Philip Morris, and The Interpublic Group of Companies. Currently he is Senior Vice President for Global IT at McCann Worldgroup in New York City, one of the countr...

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Format:OtherDimensions:368 pages, 1 × 1 × 1 inPublished:March 30, 2012Publisher:Elsevier ScienceLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0123914051

ISBN - 13:9780123914057

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Extra Content

Table of Contents

Chapter 1: The Role of an IT Manager

Chapter 2: Managing Your IT Team

Chapter 3: Staffing Your IT Team

Chapter 4: Project Management

Chapter 5: Changing Companies

Chapter 6: Budgeting

Chapter 7: Security and Compliance, including Disaster Recovery

Chapter 8: Getting Started with the Technical Environment

Chapter 9: Working with Users

Chapter 10: Web 2.0, mobile, tablets, cloud, social media, etc.