IT Manager's Handbook: Getting your new job done

Paperback | February 22, 2012

byBill Holtsnider, Brian D. JaffeEditorBill Holtsnider

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Making the move from an IT technician or team member to management is one of the most difficult career steps you ll face. Help from management and targeted training can be hard to come by - and your success depends on your ability to adapt to your new role almost overnight. You might have years of experience in the trenches, but you ll quickly find that managing a team, setting budgets, and creating a winning strategy for the first time can be daunting tasks. Now in its third edition, IT Manager's Handbook provides a practical reference that you will return to again and again in an ever-changing corporate environment where the demands on IT continue to increase. Make your first 100 days really count with the fundamental principles and core concepts critical to your success as a new IT Manager. The book also includes discusses how to develop an overall IT strategy as well as demonstrate the value of IT to the company. Manage your enterprise's new level of connectivity with a NEW chapter covering social media, handheld devices, and more Implement and optimize cloud services to provide a better experience for your mobile and virtual workforce at a lower cost to your bottom line Integrate mobile applications into your company's strategy Manage the money, including topics such as department budgets and leasing versus buying Work with your "customers", whomever those might be for your IT shop Hire, train, and manage your team and their projects so that you come in on time and budget Secure your systems to face some of today's most challenging security challenges

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From the Publisher

Making the move from an IT technician or team member to management is one of the most difficult career steps you ll face. Help from management and targeted training can be hard to come by - and your success depends on your ability to adapt to your new role almost overnight. You might have years of experience in the trenches, but you ll...

From the Jacket

"The IT Manager's Handbook is a must-read for new IT leaders. The technology industry changes so rapidly that this edition will even be helpful to veteran IT leaders. The ever-changing world of technology challenges IT leaders to stay current; the authors do a great job of highlighting the changes in IT you need to know about. In a nut...

Bill Holtsnider is an experienced writer, educator, and software professional with more than 26 years of experience working in the computer industry. His IT expertise includes working in such diverse areas as stock portfolio management, identity management, and software development. He is the author of six books and a wide range of tec...

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Format:PaperbackDimensions:368 pages, 9.25 × 7.5 × 0.68 inPublished:February 22, 2012Publisher:Morgan KaufmannLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0124159494

ISBN - 13:9780124159495

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Extra Content

Table of Contents

Chapter 1: The Role of an IT Manager

Chapter 2: Managing Your IT Team

Chapter 3: Staffing Your IT Team

Chapter 4: Project Management

Chapter 5: Changing Companies

Chapter 6: Budgeting

Chapter 7: Security and Compliance, including Disaster Recovery

Chapter 8: Getting Started with the Technical Environment

Chapter 9: Working with Users

Chapter 10: Web 2.0, mobile, tablets, cloud, social media, etc.

Editorial Reviews

"In a nutshell, the Handbook educates the reader on nearly every aspect of IT. Every IT manager needs to move aside a few technical manuals to make room for Holtsnider & Jaffe's 2nd Edition, the IT Manager's Handbook. They have captured the role of every IT Leader and their book should be mandatory for anyone moving into this position."-Jim Chilton, Vice President and CIO, SolidWorks Corporation"Had this book been available 10 years ago, it would have eased my transition from a purely technical role to a technology management role. Even after a number of years as an IT Manager, I found helpful insights in the first edition of this book and this second edition has added an expanded base of topics to help any new manager succeed." --Brian McMann, Director, IT Systems, New Global Telecom "This book is a must-read for a new IT Manager. It is comprehensive guide to assist the new manager perform the wide variety of job tasks within the organization that s/he will be facing. For the seasoned IT Manager/CIO, much of the information presented they may already know, but there are sections that provide relevant information and excellent advice to address current issues. For both types of readers, excellent and useful references and resources are included at the end of each Chapter."--Mark Landmann, Partner, Infusion Group LLC