Kinn's The Administrative Medical Assistant - E-Book: An Applied Learning Approach by Alexandra Patricia Adams

Kinn's The Administrative Medical Assistant - E-Book: An Applied Learning Approach

byAlexandra Patricia Adams, Alexandra Patricia Adams, BBA, RMA, CMA (AAMA), MA

Other | November 28, 2013

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Prepare for a successful career in medical assisting!Kinn's The Administrative Medical Assistant, 8th Editionhelps you learn the real-world administrative skills essential to working in the health care office. In-depth coverage ranges from professional behavior and interpersonal skills to billing and coding, electronic health records and management of practice finances. Written by administrative medical assisting expert Alexandra Adams, this classic resource also includes an Evolve companion website with exercises and activities, videos, review questions for the CMA and RMA certification exams, and an interactive portfolio builder.

  • Step-by-step, illustrated proceduresmake it easier to learn and understand medical assisting skills, and include rationales for each step.
  • Threaded case scenarioslet you develop critical thinking skills and apply concepts learned in each chapter to realistic administrative situations.
  • Study Guideincludes a variety of exercises to test your knowledge and critical thinking skills, case scenarios from the book, and aProcedure Checklists Manual.Sold separately.
  • Emergency Preparedness and Assisting with Medical Emergencieschapterprepares you to take action during crises and urgent situations.
  • Detailed learning objectives and vocabulary with definitionsin each chapter help you study more effectively, withconnections iconslinking concepts in the text to exercises in the study guide and on the Evolve companion website.
  • Patient education and legal and ethical issuesare described in relation to the Medical Assistant's job.
  • A Portfolio Builderon the Evolve website helps you demonstrate proficiency to potential employers.
  • NEW!Charting exampleswithin the procedures are highlighted for easier learning.
  • UPDATED coverage of theElectronic Health Recordensures that you are familiar with the technology you'll use on the job.

Details & Specs

Title:Kinn's The Administrative Medical Assistant - E-Book: An Applied Learning ApproachFormat:OtherDimensions:608 pages, 1 × 1 × 1 inPublished:November 28, 2013Publisher:Elsevier Health SciencesLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0323221033

ISBN - 13:9780323221030

Customer Reviews of Kinn's The Administrative Medical Assistant - E-Book: An Applied Learning Approach


Extra Content

Table of Contents


  1. Becoming a Successful Student
  2. The Healthcare Industry
  3. Unit One: Introduction to Medical Assisting

  4. The Medical Assisting Profession
  5. Professional Behavior in the Workplace
  6. Interpersonal Skills and Human Behavior
  7. Medicine and Ethics
  8. Medicine and Law
  9. Unit Two: Administrative Medical Assisting

  10. Computer Concepts
  11. Telephone Techniques
  12. Scheduling Appointments
  13. Patient Reception and Processing
  14. Office Environment and Daily Operations
  15. Written Communications and Mail Processing
  16. Unit Three: Health Information in the Medical Office

  17. The Paper Medical Record (formerly Medical Records Management)
  18. The Electronic Medical Record
  19. Health Information Management
  20. Privacy in the PhysicianÕs Office
  21. Unit Four: Billing and Coding Procedures

  22. Basics of Diagnostic Coding
  23. Basics of Procedure Coding
  24. Basics of Health Insurance
  25. The Health Insurance Claim Form
  26. Professional Fees, Billing, and Collecting
  27. Unit Five: Financial and Practice Management

  28. Banking Services and Procedures
  29. Management of Practice Finances
  30. Medical Practice Management and Human Resources
  31. Medical Practice Marketing and Customer Service
  32. Unit Six: Assisting with Medical Specialties

  33. Assisting with Medical Emergencies
  34. Unit Seven: Career Development

  35. Career Development and Life Skills

Procedure Checklists

English-Spanish Terms