Knowledge Management in Organizations: A Critical Introduction

Paperback | February 26, 2013

byDonald Hislop

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Building on the success of the second edition, the third edition of Knowledge Management in Organizations presents a critical introduction to the subject. Adopting a multidisciplinary perspective, encompassing issues of strategy, structure, systems and human resource management, the textintroduces the reader to the concept of knowledge before examining how, and whether, knowledge can be managed within the organizations in which we work. The third edition features a new section on intellectual capital accounting, increased discussion on the use of social networking technologies andsignificant updates to chapters on Knowledge Creation, Facilitating Knowledge Management via Culture Management, and Leadership, HRM and Knowledge Management. This accessible and engaging text provides a comprehensive introduction to the subject, and incorporates a wealth of in-text learning features and examples in every chapter. International case studies throughout the text, which have been fully updated to reflect changes in the economic and politicallandscape since the previous edition, as well as new and emerging trends in the field, further illustrate knowledge management theory in a real-world business context.The text is supported by a fully integrated Online Resource Centre, offering additional resources for students and registered lecturers:For students:* Additional case studies* Web linksFor registered lecturers:* Diagrams from the textbook* Examples of exam questions* Examples of essay/coursework questions* Suggestions for classroom activities to facilitate discussion around the themes addressed in the book

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Building on the success of the second edition, the third edition of Knowledge Management in Organizations presents a critical introduction to the subject. Adopting a multidisciplinary perspective, encompassing issues of strategy, structure, systems and human resource management, the textintroduces the reader to the concept of knowledg...

Donald Hislop is Senior Lecturer in Organisational Behaviour and Human Resource Management at The Business School at Loughborough University.
Format:PaperbackDimensions:320 pages, 9.69 × 7.44 × 0.68 inPublished:February 26, 2013Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0199691932

ISBN - 13:9780199691937

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Table of Contents

1. Introduction: The Contemporary Importance of Knowledge and Knowledge ManagementSection 1: Epistemologies of Knowledge in the Knowledge Management Literature2. The Objectivist Perspective on Knowledge3. The Practice-Based Perspective on KnowledgeSection 2: An Introduction to Key Concepts4. What is Knowledge Management?5. Knowledge Intensive Firms and Knowledge Workers6. Learning and Knowledge ManagementSection 3: Knowledge Creation and Organizational Loss7. Nonaka and Knowledge Creation Theory8. Unlearning and the Deliberate Loss of KnowledgeSection 4: Socio-Cultural Issues Related to Managing and Sharing Knowledge9. The Influence of Socio-Cultural Factors in Motivating Workers to Participate in Knowledge Management Initiatives10. Communities of Practice11. Cross Community, Boundary Spanning Knowledge Processes12. Power, Politics, Conflict, and Knowledge Processes13. Information and Communication Technologies and Knowledge Management14. Facilitating Knowledge Management via the use of Human Resource Management Practices15. Leadership, Organizational Culture Management and Knowledge Management16. Reflections on the topic of Knowledge Management