Management Consultancy: Boundaries And Knowledge In Action

Paperback | March 26, 2009

byAndrew Sturdy, Timothy Clark, Robin Fincham

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Management consultants are typically seen as key mediators in the flow of management ideas. And yet little is known about exactly what happens when they work together with clients, behind closed doors in consulting projects. Do they really innovate or simply legitimate existing knowledge? Thisbook presents research from a three year long 'fly-on-the-wall study' of consulting projects and challenges our taken for granted view of consultancy. It draws on and integrates theories of knowledge and social boundaries to reveal a picture of complex and shifting insider-outsider relationships. Here, the outsider or expert status of consultants in relation to their clients cannot be assumed in their day-to-day project interactions. Differentactors, roles, and types of knowledge are involved in an interactive and dynamic process where various boundaries are constructed, reinforced, negotiated and transformed. The chapters selectively explore these dynamics, revealing the importance of boundary complexity, the role of humour andchallenge in often tense relationships, and the importance of shared knowledge domains such as sector knowledge.This in-depth analysis of inter-organizational project teams also covers a wide range of consultancy contexts, drawing on cases studies which include: * a US-based strategy firm and a multinational client, * the public and private sectors, * a sole practitioner consultant, * IT implementation in financial services.The book is important for all those with an interest in management consultancy, project working and management knowledge as well as in innovation/change, inter-organisational relations, boundaries and professional services. The authors include some of the leading research experts on managementconsultancy as well as a former management consultant and current expert in management learning.

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Management consultants are typically seen as key mediators in the flow of management ideas. And yet little is known about exactly what happens when they work together with clients, behind closed doors in consulting projects. Do they really innovate or simply legitimate existing knowledge? Thisbook presents research from a three year lo...

Andrew Sturdy is Professor of Organizational Behaviour at Warwick Business School, University of Warwick, UK. His work on management consultancy spans over a decade and is widely cited in academic and popular media. In addition to his research work with diverse client and consulting organisations, he advises various government agencie...

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Kobo ebook|Feb 19 2015

$82.89 online$107.61list price(save 22%)
Format:PaperbackDimensions:250 pagesPublished:March 26, 2009Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0199212643

ISBN - 13:9780199212644

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Table of Contents

1. Consultancy, Knowledge, and Boundaries2. Boundaries and Knowledge Flow3. The Case Studies4. Re-thinking Potentials for Knowledge Flow5. Outside Expertise and 'Sector Knowledge'6. Challenge - Testing Boundaries7. Humour and Boundary Tensions8. Conclusion - Beyond Boundaries and Projects