Managing Complexity in Organizations: Text and Cases

Paperback | January 15, 2011

byChristoph Nedopil, Ulrich Steger, Wolfgang Amann

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Combining rigorous academic research with the latest practical tools and techniques, this book explores the growing area of complextity management in business. Through a range of high quality international cases leading authors help students to understand how to manage organisations in unpredictable and complex business environments.

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Combining rigorous academic research with the latest practical tools and techniques, this book explores the growing area of complextity management in business. Through a range of high quality international cases leading authors help students to understand how to manage organisations in unpredictable and complex business environments.

CHRISTOPHER NEDOPHIL is a Research Associate at IMD, Lausanne, Switzerland. ULRICH STEGER is Professor of Environmental Management at IMD, Lausanne, Switzerland.  WOLFGANG AMANN is the Director of Executive Education at the Goethe Business School, Frankfurt, Germany. He also teaches at both St. Gallan and IMD in Switzerland. He was pr...
Format:PaperbackDimensions:368 pages, 9.39 × 6.16 × 0.89 inPublished:January 15, 2011Publisher:Palgrave MacmillanLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0230252915

ISBN - 13:9780230252912

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Extra Content

Table of Contents

Provisional (will be divided into parts)
Introduction
Relevance of Studying Complexity for Business Students
Drivers and Simplifers of Complexity
Structure of Book
Managing Complexity: Models and Strategy
Business Models
Case Study: Lufthansa Going Global
Strategy
Case Study: Karstadt Quelle
Managing Risk
Case Study: Jack Wood Challenging Risk Assessment
Partnership and Alliances
Case Study: Managing a Dutch-Chinese Joint Venture
Case Study: European Auditing and Financial Services
Sustainable Business Models
Case Study: Hindustan Lever
Managing Complexity in Organization and Processes
Corporate Goverance
Case Study: Tenaga
Organization
Case Study: Rebuilding ABB
Case Study: Pharmamed and Fluvera
Project Management
Case Study: Global Diesal Engine Project
Processes
Case Study: EasyJet
Managing Complexity in Functions
Marketing
Case Study: Disneyland Resort Paris
Supply Chain Management
Case Study: Sustainable Agriculture in Nestle's Supply Chain
IT and Technology
Case Study: Cemex
HR
Case Study: DaimlerChrysler - The Role of the HR Manager
Innovation
Case Study: Smart
Managing Complexity in HRM
Leadership
Case Study: Carnival in Rio
Stakeholders
Case Study: WWF
Summary
 

Editorial Reviews

"This is a timely and important book. The mix of text and case studies will make wonderful material for MBA students. This book will add great value, helping our next generation of business leaders in solving the problems of a complex and interconnected world."--Wolfgang Jank, Director, Center for Complexity in Business, Department of Decisions, Operations& Information Technologies, The Robert H. Smith School of Business, University of Maryland"This book tackles the lived reality that organizations today are messy. It offers a way of structuring our engagement with the complexity we experience and it is therefore a book aimed at the hopeful and the optimistic amongst us. The authors are to be commended for combining insights from a range of theoretical domains with an engaging narrative and truly exceptional case material."--Robert MacIntosh, Professor of Strategic Management, University of Glasgow Business School, UK 'Especially big and internationally operating companies are faced with high and even increasing complexities. The managerial implications are hardly really understood and analyzed. Managers often try to deal with it by adding even further aspects and layers to the issues to be resolved instead of trying to reduce complexity in order to make targets understandable and for their people achievable. This book offers a conceptional framework and empirical experience, how leaders can deal successfully with complexities with regards to their organizations and strategic and operational decisions.' - Dr. Manfred Gentz, Chairman of the board, Zurich Financial Services, Chairman of the board, Deutsche Börse AG and President, International Chamber of Commerce of Germany (ICC)'As issues like climate change drive the sustainable development agenda into the market mainstream, companies operating globally face growing complexity in their operating environments. This agenda-shaping book will help managers meet the regulatory, commercial and societal requirements of an increasingly interdependent world, creating value in multiple dimensions' - John Elkington, Co-Founder and Executive Chairman, Volans Ventures, Co-Founder and Director of SustainAbility, and co-author of The Power of Unreasonable People'As Asian companies are integrating into the global economy as important players, they are confronted with a new level of complexity. The truly international character of this research-based, but practical book contains valuable lessons for them to meet this new challenge and compete successfully with their already global peers.' - Tan Sri Dato' Azman bin Hj. Mokhtar is the Managing Director of Khazanah Nasional Berhad, the investment holding arm of the Government of Malaysia that has substantial holdings in companies like Malaysian Airlines, Proton, Telekom Malaysia