This comprehensive new text focuses on the transition underway in the fields of personnel and labor relations and guides the reader into the new era of human resources management. The book opens with a discussion of key traditional labor relations concepts in light of new research findings. The initial chapters set the base upon which to build knowledge about how to enhance the investment in people to the mutual benefit of the organization and the employee. These are followed by a look at some current issues and topics that are producing solid results--results that make people feel part of the organization and that contribute to increased organizational effectiveness. The authors argue that these practices are not just passing fads, but proven concepts that should endure well into the future. The technical side of the labor relations process is also examined in depth as are training and career development, turnover, absenteeism, and substance abuse. The final section provides a philosophical foundation for the successful implementation of the concepts offered by the authors.