Managing Human Resources in the Human Services: Supervisory Challenges

Paperback | August 15, 2000

byFelice Davidson Perlmutter, Darlyne Bailey, Ellen Netting

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Managerial supervisors are those persons who supervise direct service staff, who oversee human service programs, and who perform macro practice tasks in their agencies on a daily basis. They are not clinical supervisors who oversee the treatment aspects of direct practice, nor are theyadministrators at the executive level. Managing Human Resources in the Human Services is the first book to address the challenges facing the often under-appreciated managerial supervisors who oversee and provide a crucial organizational structure for work that occurs in human service across thecountry. According to authors Perlmutter, Bailey, and Netting the successful managerial supervisor must be able to create and develop the organizational culture in which client-centered practice can occur, balance the demands of administrative leadership with those of workers who see clients, keep aclient-centered focus amid the paradoxes that arise in the process, and maintain a healthy professional presence. Managing Human Resources in the Human Service provides valuable guidance to students of administration and to practitioners on the many difficult issues that arise for the managerialsupervisor. Special Features DT Identifies the paradoxical nature of today's human service environment DT Provides practical, readable chapters with immediate applications DT Focuses on how to be an effective supervisor and encourages independent thinking DT Includes an extensive reference list for additional reading DT Written by authors with years of experience in multiple settings

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Managerial supervisors are those persons who supervise direct service staff, who oversee human service programs, and who perform macro practice tasks in their agencies on a daily basis. They are not clinical supervisors who oversee the treatment aspects of direct practice, nor are theyadministrators at the executive level. Managing Hum...

Felice Davidson Perlmutter is Professor at the School of Social Administration at Temple University. An active contributor to the literature, her books include Changing Hats: From Social Work Practice to Administration (1990) and From Welfare to Work (1997). Darlyne Bailey is Dean and Professor at the Mandel School of Applied Social ...

other books by Felice Davidson Perlmutter

Format:PaperbackPublished:August 15, 2000Publisher:Oxford University PressLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0195137078

ISBN - 13:9780195137071

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Table of Contents

Foreword, John TropmanPrefaceAcknowledgmentsPart One. The Changing Context1. Professional Challenges for Managerial Supervisors2. Responding to Legal Mandates, coauthored by Karen Cherwony3. Building Strategic Alliances4. Humanizing TechnologyPart Two. Organizational Adaptive Strategies5. Facilitating Communication6. Supporting Diversity7. Creating and Sustaining Interdisciplinary Teams8. Motivating, Appraising, and Rewarding9. Protecting Managers as Workers10. Evaluating Program EffectivenessEpilogue: Where Do We Go From Here?ReferencesIndex

Editorial Reviews

"Managing Human Resources in the Human Services: Supervisory Challenges is a book which begins to fill a huge gap in the nonprofit organizational literature. The authors of this book are each well known for their work in human service management. Working together--a nice human resourcesmodel--they have produced a useable, student- and employee-friendly, hands-on book that will resonate with human service executives."--John Tropman, University of Michigan