Managing Information Technology by Francisco CastilloManaging Information Technology by Francisco Castillo

Managing Information Technology

byFrancisco Castillo

Hardcover | July 27, 2016

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There are two different, interdependent components of IT that are important to a CIO: strategy, which is long-term; and tactical and operational concerns, which are short-term. Based on this distinction and its repercussions, this book clearly separates strategy from day-to-day operations and projects from operations - the two most important functions of a CIO.

It starts by discussing the ideal organization of an IT department and the rationale behind it, and then goes on to debate the most pressing need - managing operations. It also explains some best industry standards and their practical implementation, and discusses project management, again highlighting the differences between the methodologies used in projects and those used in operations. A special chapter is devoted to the cutover of projects into operations, a critical aspect seldom discussed in detail. Other chapters touch on the management of IT portfolios, project governance, as well as agile project methodology, how it differs from the waterfall methodology, and when it is convenient to apply each.

Taking the fundamental principles of IT service management and best practices in project management, the book offers a single, seamless reference for IT managers and professionals. It is highly practical, explaining how to apply these principles based on the author's extensive experience in industry.

 

Dr. Francisco Castillo is currently Senior Vice President and Chief Information Officer of Maynilad Water Services, inc., the water concessionaire for the West area of Manila's greater metropolitan area which serves about 9million people. He was previously connected to a major multinational IT consulting firm as Managing Consultant for...
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Title:Managing Information TechnologyFormat:HardcoverDimensions:241 pages, 23.5 × 15.5 × 0.25 inPublished:July 27, 2016Publisher:Springer-Verlag/Sci-Tech/TradeLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:3319388908

ISBN - 13:9783319388908

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Table of Contents

Contents.- 1 Introduction.- 2 Information Technology??.- 3 IT Areas and Functions.- 4 Organization and Human Resources.- 5 Managing Operations.- 6 Managing projects.- 7 Cut-over into operations.- 8 Agile-SCRUM project management.- 9 Portfolio Management.- 10 Conclusions. 

Editorial Reviews

There are two different, interdependent components of IT that are important to a CIO: strategy, which is long-term; and tactical and operational concerns, which are short-term. Based on this distinction and its repercussions, this book clearly separates strategy from day-to-day operations and projects from operations - the two most important functions of a CIO.It starts by discussing the ideal organization of an IT department and the rationale behind it, and then goes on to debate the most pressing need - managing operations. It also explains some best industry standards and their practical implementation, and discusses project management, again highlighting the differences between the methodologies used in projects and those used in operations. A special chapter is devoted to the cutover of projects into operations, a critical aspect seldom discussed in detail. Other chapters touch on the management of IT portfolios, project governance, as well as agile project methodology, how it differs from the waterfall methodology, and when it is convenient to apply each.Taking the fundamental principles of IT service management and best practices in project management, the book offers a single, seamless reference for IT managers and professionals. It is highly practical, explaining how to apply these principles based on the author's extensive experience in industry.  "A superb effort in compiling into a single source a practical approach to the management of IT, leaving far behind the traditional approach of using methodological recipes. "Managing Information Technology" is an essential book which brings a fresh and complete vision to all that a CIO needs to know for the proper management of operations and projects. Castillo's book is a valuable introduction to this subject matter, and a fast way for familiarizing oneself with its key aspects." (Alberto Ariza, Director, Head of Global Delivery Services, Indra, Madrid, Spain)