Managing Operations: A Competence Approach to Supervisory Managment (NVG/SVQ Level 3) by Roger CartwrightManaging Operations: A Competence Approach to Supervisory Managment (NVG/SVQ Level 3) by Roger Cartwright

Managing Operations: A Competence Approach to Supervisory Managment (NVG/SVQ Level 3)

byRoger Cartwright, Michael Collins, George Green

Paperback | December 8, 1993

Pricing and Purchase Info

$66.12

Earn 331 plum® points

Prices and offers may vary in store

Quantity:

In stock online

Ships free on orders over $25

Not available in stores

about

Looking at the operations of an organization, this book examines the different types of organization in both the public and private sectors. It then considers the internal relationships between operations, marketing, personnel and other functions within organizations.
The specific aspects of operations are covered in detail:

  • Work practices.

  • Planning.

  • Resourcing.

  • Legislation.

  • Customer relations.
Roger Cartwright (MA, DMS, CertEd, FCollP, MIMgt) is the Deputy Head of Faculty at the Business, Management and Computing Faculty at Perth College, Scotland. Anita Candy (BA Hons, FETC) and Micheal Collins (ACIB) are consultants at the Management and Professional Studies Unit of the Oxford College of Further Education. George Green (M...
Loading
Title:Managing Operations: A Competence Approach to Supervisory Managment (NVG/SVQ Level 3)Format:PaperbackDimensions:216 pages, 9.76 × 6.87 × 0.65 inPublished:December 8, 1993Publisher:Wiley

The following ISBNs are associated with this title:

ISBN - 10:0631190112

ISBN - 13:9780631190110

Reviews

Table of Contents

List of Figures.

Foreword.

Acknowledgements.

Introduction.

Setting Operations in Context.

The Operations Process.

Planning.

Organizing and Implementation.

Control.

Communicating with the Customer.

Managing Materials.

Managing the Working Environment.

Personal Competences.

References.

Further Reading.

Index.

Editorial Reviews

"It is comprehensive, covering all aspects of operations management and is ideal as a first step into the subject ... The concept of competences is well explained and is likely to be a useful reference for supervisors." Donna Green, Manager, Rover Group.