Managing Reputation in The Banking Industry: Theory and Practice by Stefano Dell’Atti

Managing Reputation in The Banking Industry: Theory and Practice

byStefano Dell’Atti, Annarita Trotta

Kobo ebook | April 15, 2016

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The topic of reputational crisis in the banking sector has received increasing attention from academics and practitioners. This book presents expert contributions that cover three main aspects: first, an extensive review of the literature on reputational risk in the banking sector aimed to identify the relationships between causes, effects, stakeholders, and key qualitative-quantitative variables involved during the reputational crisis of a bank; second, devising a conceptual framework for management of reputational crisis in banking, and finally, testing this framework with the results of an empirical analysis carried out by observing key variables of some known cases of reputational crisis relating to international banks and proposing case studies regarding the dynamic process of reputation management. 

Title:Managing Reputation in The Banking Industry: Theory and PracticeFormat:Kobo ebookPublished:April 15, 2016Publisher:Springer International PublishingLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:3319282565

ISBN - 13:9783319282565