Managing Social Businesses: Mission, Governance, Strategy and Accountability

Hardcover | October 27, 2010

byU. P. Jäger

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Social businesses and non-profit organizations act at the interface of markets and civil societies. Their executives are challenged by issues of social mission and economic rationale. This book presents a new concept of social businesses and a framework for the mission and strategy-related decision making in this complex concept.

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Social businesses and non-profit organizations act at the interface of markets and civil societies. Their executives are challenged by issues of social mission and economic rationale. This book presents a new concept of social businesses and a framework for the mission and strategy-related decision making in this complex concept.

URS JÄGER received a Ph.D. at the University of St. Gallen, Switzerland. He is Associate Professor and Managing Director of a research centre at the same University. He published articles in leading international journals and four books, teaches at different universities and leaded many consulting projects in national and internationa...

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Format:HardcoverDimensions:285 pages, 8.5 × 5.51 × 0.04 inPublished:October 27, 2010Publisher:Palgrave Macmillan UKLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:0230252540

ISBN - 13:9780230252547

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Table of Contents

Management Challenges in Social Businesses
PART I: THE CONCEPT: THE PRACTICE OF COMPLEX DECISION MAKING
Managing at the Interface of Market and Civil Society
Towards a ‘Theory of Social Businesses’
Framework for Complex Decision Making
PART II: THE MISSION: BALANCE OF CIVIL SOCIETY AND THE MARKET
The Origin of Tensions
Decision Making despite Multiple Identities
PART III: GOVERNANCE: BALANCE OF SOLIDARITY AND FUNCTION
Resource Tension Areas
Impact Tension Areas
Leadership Tension Areas
Motivation Tension Areas
PART IV: STRATEGY: BALANCE OF PAST AND FUTURE
Screening for Strategies
Legitimization and Strategic Initiatives
Strategy Portfolio
PART V: ACCOUNTABILITY: BALANCE OF ACTION AND COMMUNICATION
Accountability Work
Bargaining Accountability
Management for Solidarity