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Since it was first published more than twenty-five years ago, Asking Questions has become a classic guide for designing questionnaires¾the most widely used method for collecting information about people?s attitudes and behavior. An essential tool for market…

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The Branded Mind is about how people think, and particularly how people think about brands. It explores what we know about the structure of the brain, explains how the different parts of the brain interact, and then demonstrates how this relates to current…

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The premier guide to digital marketing that works, and a solid framework for success The Art of Digital Marketing is the comprehensive guide to cracking the digital marketing 'code,' and reaching, engaging, and serving the empowered consumer. Based on the…

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This Customer Service Expert Level Certification Kit builds on the knowledge and understanding of, and looking at, the essential skills and qualities required by Customer Service supervisors and managers. More than six out of ten people employed in…
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The inside scoop on boosting sales through spot-on analytics Retailers collect a huge amount of data, but don't know what to do with it. Retail Analytics not only provides a broad understanding of retail, but also shows how to put accumulated data to optimal use.…
Kobo ebook | German

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Diplomarbeit aus dem Jahr 2006 im Fachbereich BWL - Marketing, Unternehmenskommunikation, CRM, Marktforschung, Social Media, Note: 1,3, Fachhochschule des Mittelstands, Sprache: Deutsch, Abstract: Gewinnspiele, Fernsehspots, Online-Newsletter, Kundenkarten,…

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Expert guidance on information management for optimum customer intelligence processes Providing essential guidance for information management, this book helps you understand the basics of information management, how to design and launch customer intelligence…

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A visual way to easily access the strategies and tactics in Book Yourself Solid Learning new concepts is easier when you can see the solution. Book Yourself Solid Illustrated , a remarkable, one-of-a-kind work of art, transforms the Book Yourself Solid system…
Kobo ebook | German

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Masterarbeit aus dem Jahr 2011 im Fachbereich Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media, Note: 1,0, Technische Universität Chemnitz, Veranstaltung: Medienkommunikation, Sprache: Deutsch, Abstract: Die Entwicklung unserer…
Kobo ebook | German

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Diplomarbeit aus dem Jahr 2008 im Fachbereich BWL - Marketing, Unternehmenskommunikation, CRM, Marktforschung, Social Media, Note: 1,0, Universität Bremen, 115 Quellen im Literaturverzeichnis, Sprache: Deutsch, Abstract: Eine Messe ist mit ihren Eigenschaften der…
Kobo ebook | German

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Diplomarbeit aus dem Jahr 2005 im Fachbereich BWL - Marketing, Unternehmenskommunikation, CRM, Marktforschung, Social Media, Note: 2,3, Fachhochschule Bielefeld, 65 Quellen im Literaturverzeichnis, Sprache: Deutsch, Abstract: In der heutigen Betriebswelt herrscht…
Kobo ebook | German

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Diplomarbeit aus dem Jahr 2002 im Fachbereich Medien / Kommunikation - Public Relations, Werbung, Marketing, Social Media, Note: 1,3, Universität Potsdam (Humanwissenschafftliches Institut), Sprache: Deutsch, Abstract: Der Hauptteil der Arbeit beschäftigt sich…