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Audio Book (CD)

|This title releases July 4, 2017

$13.34 online

$14.99

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What we consume has become the defining feature of our lives: our economies live or die by spending, we are treated more as consumers than workers and even public services are presented to us as products in a supermarket. In this monumental study, acclaimed…
Audio Book (CD)

|This title releases June 27, 2017

$23.09 online

$25.95

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Audio Book (CD)

|This title releases June 27, 2017

$28.92 online

$32.50

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Audio Book (CD)

|This title releases July 25, 2017

$26.70 online

$30.00

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Eighty percent of companies say they deliver outstanding customer service, but only 8 percent of their customers agree. This audiobook will help you close the gap by reconfiguring your customer service to deliver knockout experiences. The near-universal adoption…
Audio Book (CD)

|This title releases August 15, 2017

$40.49 online

$45.50

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People want to buy from, work for, and partner with companies that matter.So how do you build a company that matters?Companies and people that matter have successfully become the obvious choice in the hearts and minds of their customers, their employees, and…
Audio Book (CD)

|This title releases August 15, 2017

$34.66 online

$38.95

save 11%

Pre-order online

Not yet available in stores

People want to buy from, work for, and partner with companies that matter.So how do you build a company that matters?Companies and people that matter have successfully become the obvious choice in the hearts and minds of their customers, their employees, and…