Mastering Communication at Work: How to Lead, Manage, and Influence: How to Lead, Manage, and…

Hardcover | August 7, 2009

byEthan F. Becker, Jon Wortmann

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Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today’s global organizations.

The book includes interviews with leaders who reveal the inside story of the communication secrets at:

  • The White House
    Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author
  • Google
    Laszlo Bock, Vice President, People Operations
  • EMI Publishing
    Big Jon Platt, President
  • IBM
    Jeanatte Horan, Vice President of Enterprise Business Transformation
  • Harvard Business School
    Tony Mayo, Director of the Leadership Initiative
  • The New York Giants
    Peter John-Baptiste, Director of Public Relations

    Mastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation—or even sitting at your desk.

    Use Mastering Communication at Work as your coach and you’ll see immediate results in yourself, your people, and your organization.

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From the Publisher

Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practi...

From the Jacket

Learn the secrets of today’sgreatest communicators!Communication is a make-or-break skill for leaders and managers in every industry andworkplace. Mastering Communication at Work delivers the skills you need to build yourconfidence, motivate your people, and, ultimately, enact measurable change throughoutyour organization.Even people w...

Ethan F. Becker is president and second generation speech coach with The Speech Improvement Company, Inc. Jon Wortmann is a Harvard trained speaker, advisor, and author. He is principal at Muse Arts, LLC, a think tank and consultancy for leaders.

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Format:HardcoverDimensions:240 pages, 8.7 × 5.9 × 0.84 inPublished:August 7, 2009Publisher:McGraw-Hill EducationLanguage:English

The following ISBNs are associated with this title:

ISBN - 10:007162502X

ISBN - 13:9780071625029

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Extra Content

Table of Contents

Section One: The Techniques
1. Match Your Listener's Tendency
2. Manage Your Ethos
3. Speak to Motivate
4. Frame
5. Validate
6. Add Color
Section Two: The Moments That Need Your Leadership
7. Defensiveness
8. Meetings
9. Hiring
10. Delegation
11. Criticism
12. Presentations
Section Three: The Most Important Chapter
13. Communication as a Hard Skill